--- title: "Inbound email. Keep talking." canonical: "https://bird.com/email-api/features/inbound" --- # Inbound email. Keep talking. Give customer replies a place in your application. Receive email on your domain or a forwarding address, retrieve its body and attachments, and let your app or agent take the next step. [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## A reply arrives. Your agent has context. Ask Bird MCP to find the customer’s reply and read the message. Your agent can work with the actual email and its attachments, alongside the application context you provide. [Connect Bird MCP](/docs/ai/mcp-server) [Explore the Email API](/email-api) [Receiving email](/docs/guides/email/receiving-email) ## Read the message. Keep the details. Inspect the rendered email, plain text, headers and original message in Bird. Authentication results and reply references help your team understand what arrived before taking the next action. Access the original message when you need the complete MIME source. ## Ontvang het antwoord. Bouw wat er daarna gebeurt. Ontvang e-mail op je domein of een doorstuuradres. Gebruik de berichtreferentie van de webhook om de inhoud en bijlagen op te halen. [E-mail ontvangen](/docs/guides/email/receiving-email)[E-mailevents](/docs/guides/email/events)[Bijlagen ophalen](/docs/api/reference/list-inbound-message-attachments)[Inboxen voor agents](/mailbox-api) ## A reply belongs to a conversation. Use the sender, subject and reply references to connect incoming mail to an order, support case or account in your application. Fetch the body and attachments when your team or agent needs to act on the customer’s request. [Receiving and forwarding](/docs/guides/email/receiving-email) [Email webhooks](/docs/guides/email/events) [Dedicated inboxes for agents](/mailbox-api) ## Inbound email, explained. ### Do I need a domain to receive email? No. A generated forwarding address lets you forward an existing inbox without DNS changes. Receiving directly on your own subdomain requires its MX records. ### Does the webhook include the whole message? The email.received webhook contains message metadata and its inbound message ID. Fetch the body, attachments or original MIME through the inbound-message API when you need them. ### How long are received messages retained? Received messages are retained for 30 days. If your application needs a longer history, retrieve and store the required data under your own retention policy. ## Schaal zonder controle te verliezen. Organiseer teams in werkruimtes, beheer API-toegang en traceer wijzigingen via auditlogs. [PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Werkruimtes](/docs/guides/workspaces)[Teamrollen](/docs/guides/users-teams-roles)[API-authenticatie](/docs/guides/authentication)[Auditlogs](/docs/knowledge-base/account-security/audit-log)[Ontdek Enterprise](/email-api/enterprise) ## Ga verder. Met Email. Alles van je eerste verzending tot aflevering op schaal. - [Transactionele e-mail](/email-api/features/transactional-email) — Verstuur bonnen, bevestigingen en notificaties. - [E-mailmarketing](/email-api/features/email-marketing) — Maak broadcasts, nieuwsbrieven en promoties. - [E-mail API](/email-api) — Bouw e-mail in je app of agent in. - [E-mailautomatisering](/email-api/features/email-automation) — Koppel klantgebeurtenissen aan relevante berichten. - [E-mailtemplates](/email-api/features/templates) — Maak herbruikbare, gepersonaliseerde e-mails. - [Contacten & doelgroepen](/email-api/features/audiences) — Organiseer contacten en beheer doelgroepen. - [SMTP-relay](/email-api/features/smtp) — Koppel je bestaande mailstack. - [Inkomende e-mail](/email-api/features/inbound) — Ontvang antwoorden en bijlagen. - [E-mailafleverbaarheid](/email-api/features/deliverability) — Authenticeer afzenders en beheer reputatie. - [E-mailanalytics](/email-api/features/analytics) — Volg bezorging, betrokkenheid en fouten. - [Inbox Insights](/email-api/features/inbox-insights) — Meet inboxplaatsing en voer seedtests uit. - [Competitive Insights](/email-api/features/competitive-insights) — Bekijk concurrentiecampagnes en verzendpatronen. [E-mail-quickstart](/email-api/getting-started)[E-mailprijzen](/pricing/email)[Providers vergelijken](/email-api/compare)[Veelgestelde vragen over e-mail](/email-api/faqs)[E-mail-resourcebibliotheek](/email-api/resources) ## Begin met één. Bouw uit over alle kanalen. Breng je volgende klantgesprek naar dezelfde werkruimte. - [Email](/email-api) — Verstuur, ontvang en volg e-mail. - [SMS](/sms-api) — Stuur updates. Houd antwoorden verbonden. - [WhatsApp](/whatsapp-api) — Rijke berichten en gesprekken. - [Apple Messages](/apple-messages-api) — Help klanten in Messages. - [Voice](/voice-api) — Verbind gesprekken en begeleid conversaties. - [Verify](/verify-api) — Bevestig toegang met een code. - [Lookup](/lookup-api) — Controleer contactgegevens voor je verstuurt. - [Mailbox](/mailbox-api) — Geef je applicatie een inbox. - [eSIM](/esim-api) — Bouw mobiele connectiviteit in je product. - [Realtime](/realtime-api) — Houd je applicaties gesynchroniseerd. ## Jouw volgende idee. Klaar om te verbinden. [Aan de slag](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Femail%2Finbound)[Neem contact op met sales](/demo?product=inbound)