# Email automation. Send a welcome. Wait for the next action. Follow up when it matters. Build email workflows around customer events, with reusable templates and a visual path you can inspect. [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## Prepare with your agent. Make the flow your own. Ask your agent to create and preview the email with Bird MCP. Then connect that template to customer events, conditions and waits in the Automations builder. [Connect Bird MCP](/docs/ai/mcp-server) [Explore the Email API](/email-api) [Automations guide](/docs/guides/automations) ## See the path. Before it goes live. Try the workflow with sample customer data before you publish. Preview shows which branch it takes and how the data maps into your email, so you can catch a missing name or wrong recipient before a customer receives it. Preview simulates actions and waits without sending messages. ## A welcome is a start. What happens next matters. Start a workflow when a customer signs up. Send a welcome email, wait for activation, and follow up if they still need help. Connect your application’s events to conditions, waits and email actions in the visual builder. [Application events](/docs/guides/automations/application-events) [Email templates](/email-api/features/templates) ## Different customers. The right next step. See which path a customer took and why. Open a run to inspect its inputs and step results, whether it completed, paused for an event or encountered a problem. Published versions keep the workflow behind each run clear. [Publish and inspect runs](/docs/guides/automations) [Send audience campaigns](/email-api/features/email-marketing) ## Email automation, explained. ### Is Email automation available in my workspace? Automations is in Early access. Your workspace permissions determine the actions available, and your organization has a shared run allowance. Review the Automations guide and your workspace before publishing. ### Can I test a workflow without sending emails? Yes. Preview evaluates conditions and field mappings against sample data, with simulated action results and waits. Starting a real run executes the published workflow and can send messages. ### Can a workflow send to an entire audience? A flow does not automatically run an action for each audience member. Use Broadcasts for an audience campaign, and configure supported workflow actions for individual customer events. ## Schaal zonder controle te verliezen. Organiseer teams in werkruimtes, beheer API-toegang en traceer wijzigingen via auditlogs. [PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Werkruimtes](/docs/guides/workspaces)[Teamrollen](/docs/guides/users-teams-roles)[API-authenticatie](/docs/guides/authentication)[Auditlogs](/docs/knowledge-base/account-security/audit-log)[Ontdek Enterprise](/email-api/enterprise) ## Ga verder. With Email. Alles van je eerste verzending tot aflevering op schaal. - [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications. - [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions. - [E-mail API](/email-api) — Build email into your app or agent. - [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages. - [E-mailtemplates](/email-api/features/templates) — Create reusable, personalized emails. - [Contacten & doelgroepen](/email-api/features/audiences) — Organize contacts and maintain audiences. - [SMTP-relay](/email-api/features/smtp) — Koppel je bestaande mailstack. - [Inkomende e-mail](/email-api/features/inbound) — Ontvang antwoorden en bijlagen. - [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation. - [E-mailanalytics](/email-api/features/analytics) — Trace delivery, engagement and failures. - [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests. - [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns. [E-mail-quickstart](/email-api/getting-started)[E-mailprijzen](/email-api/pricing)[Providers vergelijken](/email-api/compare)[Veelgestelde vragen over e-mail](/email-api/faqs)[E-mail-resourcebibliotheek](/email-api/resources) ## Begin met één. Bouw uit over alle kanalen. Breng je volgende klantgesprek naar dezelfde werkruimte. - [Email](/email-api) — Verstuur, ontvang en volg e-mail. - [SMS](/sms-api) — Stuur updates. Houd antwoorden verbonden. - [WhatsApp](/whatsapp-api) — Rijke berichten en gesprekken. - [Apple Messages](/apple-messages-api) — Help klanten in Messages. - [Voice](/voice-api) — Verbind gesprekken en begeleid conversaties. - [Verify](/verify-api) — Bevestig toegang met een code. - [Lookup](/lookup-api) — Controleer contactgegevens voor je verstuurt. - [Mailbox](/mailbox-api) — Geef je applicatie een inbox. - [eSIM](/esim-api) — Bouw mobiele connectiviteit in je product. - [Realtime](/realtime-api) — Houd je applicaties gesynchroniseerd. ## Jouw volgende idee. Klaar om te verbinden. [Aan de slag](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fautomations)[Neem contact op met sales](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Femail-automation)