# Build your first integration

Give an online store a complete customer journey. Verify, confirm, update, and reply.

## Launch Aviary Shop

Aviary is opening its online store. Build a customer journey that confirms identity, keeps customers informed, and handles delivery instructions.

1. Verify the customer
2. Confirm the order
3. Send a shipping update
4. Handle a WhatsApp reply
5. Protect the workflow
6. Independent challenge

Exercises are in English. Progress saves to your Bird account. All messages are simulated. The final assessment requires all six checks and pauses course hints.

[Open the practice workspace](/learn/lab/integration)