# From a product to a confirmed order.

Connect product discovery to the checkout your market supports. Carry the selected item through the journey and confirm the purchase from the order system.

## A customer chooses. The order decides.

Product interest and completed payment are different outcomes.

[Explore WhatsApp commerce](/docs/guides/whatsapp/commerce)
Interactive illustration with fictional records. No account operation is performed.

## Keep the item in view. Confirm the purchase.

Help customers choose a product and continue the purchase.

### Connect a current catalog.

Show the product and variant that the customer can actually buy. Recheck availability and provide a conversational alternative when an option is missing.

### Use the supported checkout path.

Choose a native payment or hosted checkout appropriate to the market and provider. Carry a journey reference without putting private customer details in the URL.

### Follow the authoritative order.

Reconcile payment events, deduplicate repeated notifications, and record the order before claiming success. Drive refunds, cancellations and service updates from the same business records.

[Explore WhatsApp commerce →](/docs/guides/whatsapp/commerce)

## Keep building with WhatsApp.

Collect a choice, resolve questions, and send the eligible order update after the purchase.

[Native Flows Help customers make a choice inside WhatsApp. →](/whatsapp-api/features/flows)

[Conversations Keep customer replies connected to their task. →](/whatsapp-api/features/two-way)

[Templates Create, approve and send personalized WhatsApp templates. →](/whatsapp-api/features/templates)

[Explore WhatsApp →](/whatsapp-api)

## Scala senza perdere il controllo.

Organizza i team in spazi di lavoro, controlla l'accesso alle API e traccia le modifiche tramite log di audit.

[Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with WhatsApp. Build across channels with Bird.

[Get Started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fwhatsapp) · [Contact Sales](/demo?product=whatsapp)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Connecting WhatsApp to Bird: from buying a number to a live channel](/learn/whatsapp/connecting-whatsapp-to-bird) (video)
- [Sending WhatsApp messages](/docs/guides/whatsapp/sending-whatsapp) (docs)
- [What is the 24-hour customer service window on WhatsApp?](/explained/whatsapp/what-is-the-24-hour-customer-service-window) (answer)
- [WhatsApp message builder](/tools/whatsapp-message-builder) (tool)

[Get an implementation brief](/learn/workspace?topic=whatsapp)