# Transactional email.

Password resets, order confirmations and account updates, sent from your application. Build with Bird MCP, send with the API or SMTP, and see what happened to each message.

[Read customer stories](/customers)

[Explore Enterprise](/enterprise)

- [Airwallex](/customers/airwallex)
- [Glovo](/customers/glovo)
- [Zillow](/customers/zillow)
- Uber
- [Binance](/customers/binance)
- Adobe
- Meta
- PayPal
- Pinterest
- Square
- [Al Jazeera](/customers/aljazeera)
- [Aramex](/customers/aramex)
- [Bazaar Technologies](/customers/bazaar)
- [ComparaOnline](/customers/compara)
- [Emma](/customers/emma)



## Dari prompt ke terkirim.

Kirim email dari aplikasi atau agen Anda. Pantau proses pengirimannya. Akses baca dan tulis penuh melalui MCP dan CLI.

**MCP**: `Bird MCP`

Connect this hosted MCP endpoint with an [MCP client](/docs/ai/mcp-server#connect-a-client), then complete OAuth sign-in to your Bird workspace.

Example prompt: Send a welcome email to delivered@messagebird.dev from onboarding@messagebird.dev, then check it arrived.

```text
https://mcp.bird.com
```

Examples: [MCP](/id-id/email-api/features/transactional-email.mcp.md) · [CLI](/id-id/email-api/features/transactional-email.cli.md) · [TypeScript](/id-id/email-api/features/transactional-email.ts.md) · [Python](/id-id/email-api/features/transactional-email.py.md) · [Go](/id-id/email-api/features/transactional-email.go.md) · [PHP](/id-id/email-api/features/transactional-email.php.md) · [cURL](/id-id/email-api/features/transactional-email.curl.md)



## They take an action. You keep them informed.

Help a customer get back into their account, confirm a purchase or follow a delivery. Your application sends the email when the action happens, with the details that person needs next.

[Send from your application](/docs/guides/email/sending-email)

[Connect with SMTP](/email-api/features/smtp)

[Looking for newsletters and campaigns?](/email-api/features/email-marketing)

## Your design. Their order. Their details.

Build a reusable template, then pass the customer’s name, order reference and links when you send. Keep the design in Bird or send HTML from your application, including emails built with React Email.

[Email templates](/email-api/features/templates)

[Template parameters](/docs/guides/email/templates)

[Send your HTML](/docs/guides/email/sending-email)



## Domain Anda. Reputasi Anda.

Verifikasi identitas pengiriman Anda. Kelola reputasi seiring pertumbuhan volume.

[Pengaturan domain](/docs/guides/email/sending-domains)[DKIM, SPF & DMARC](/docs/guides/email/dkim-spf-dmarc)[IP Dedikasi](/docs/guides/email/dedicated-ips-and-pools)[Supresi](/docs/guides/email/suppressions)



## Lebih sedikit debugging. Lebih banyak membangun.

Uji permintaan, lacak pengiriman, dan pulihkan dari error dengan umpan balik yang jelas di setiap langkah.

### Uji jalur kegagalan.

Picu event pengiriman nyata tanpa mengirim ke inbox asli.

### Error yang bisa Anda tindaklanjuti.

Field, alasan, dan langkah selanjutnya. Untuk Anda dan agen Anda.

### Tangani event pengiriman.

Verifikasi tanda tangan webhook dengan SDK, lalu tindak lanjuti event pengiriman.

### Coba lagi dengan yakin.

Coba lagi dengan key dan body yang sama untuk mendapatkan respons asli.

[Email sandbox](/docs/guides/email/testing-sandbox)[Error API](/docs/guides/errors)[Webhooks](/docs/guides/webhooks)[Idempotensi](/docs/guides/idempotency)

## Did the email arrive? Find the answer.

Search the email log by recipient or message ID. Open the message to see its delivery history, including deferrals and bounces, then use signed webhooks to bring those updates back into your application.

[Email analytics](/email-api/features/analytics)

[Delivery webhooks](/docs/guides/email/events)

[Inbox placement](/email-api/features/inbox-insights)

## Transactional email, explained.

### What is transactional email?

Transactional email is a message a customer expects after an action: a password reset, purchase receipt, booking confirmation or account update. Your application sends it to the person involved. Newsletters, promotions and audience campaigns belong in Email marketing.

### Can I use SMTP instead of the API?

Yes. Bird SMTP and the Email API use the same sending infrastructure, domain verification, suppression handling and reporting. Choose the submission method your application supports.

### Does delivered mean the email reached the inbox?

Delivered means the receiving mail server accepted the message. Inbox Insights measures inbox and spam placement separately through seed accounts and a measurement panel.



## Skalakan tanpa kehilangan kendali.

Atur tim dalam workspace, kendalikan akses API, dan lacak perubahan melalui log audit.

[PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Workspace](/docs/guides/workspaces)[Peran tim](/docs/guides/users-teams-roles)[Autentikasi API](/docs/guides/authentication)[Log audit](/docs/knowledge-base/account-security/audit-log)[Jelajahi Enterprise](/email-api/enterprise)

## Lebih jauh lagi. With Email.

Semua yang Anda butuhkan dari pengiriman pertama hingga pengiriman dalam skala besar.

- [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications.

- [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions.

- [Email API](/email-api) — Build email into your app or agent.

- [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages.

- [Template email](/email-api/features/templates) — Create reusable, personalized emails.

- [Kontak & audiens](/email-api/features/audiences) — Organize contacts and maintain audiences.

- [Relay SMTP](/email-api/features/smtp) — Hubungkan infrastruktur email Anda yang sudah ada.

- [Email masuk](/email-api/features/inbound) — Terima balasan dan lampiran.

- [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation.

- [Analitik email](/email-api/features/analytics) — Trace delivery, engagement and failures.

- [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests.

- [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns.

[Panduan cepat email](/email-api/getting-started)[Harga email](/email-api/pricing)[Bandingkan penyedia](/email-api/compare)[FAQ Email](/email-api/faqs)[Pustaka sumber daya email](/email-api/resources)

## Mulai dengan satu. Kembangkan ke semua kanal.

Bawa percakapan pelanggan berikutnya ke workspace yang sama.

- [Email](/email-api) — Kirim, terima, dan lacak email.

- [SMS](/sms-api) — Kirim pembaruan. Jaga balasan tetap terhubung.

- [WhatsApp](/whatsapp-api) — Pesan kaya dan percakapan.

- [Apple Messages](/apple-messages-api) — Bantu pelanggan di Messages.

- [Voice](/voice-api) — Hubungkan panggilan dan arahkan percakapan.

- [Verify](/verify-api) — Konfirmasi akses dengan kode.

- [Lookup](/lookup-api) — Periksa detail kontak sebelum mengirim.

- [Mailbox](/mailbox-api) — Berikan aplikasi Anda sebuah inbox.

- [eSIM](/esim-api) — Bangun konektivitas seluler ke dalam produk Anda.

- [Realtime](/realtime-api) — Jaga aplikasi Anda tetap sinkron.

## Ide Anda berikutnya. Siap terhubung.

[Mulai](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Femail)[Hubungi tim penjualan](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Ftransactional-email)

