# WhatsApp for marketing. Start with a campaign. Keep going with a conversation. Connect audiences, templates and automations with Bird MCP. [Get Started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fwhatsapp) [Contact Sales](/demo?product=whatsapp-marketing) [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## From a prompt. To a conversation. Ask your agent to check an approved template and send a sample. Connect templates, messages and reporting through Bird MCP, then build the campaign around the conversation you want to start. [Connect Bird MCP](/docs/ai/mcp-server)[Campaign guide](/docs/guides/whatsapp/marketing-campaigns)[WhatsApp API](/whatsapp-api) ## Start with a person. Build the right audience. Bring contacts, properties and preferences together. Import a list, sync your customer data, and group people by what matters to your campaign. [संपर्क और ऑडियंस](/email-api/features/audiences)[Segmentation](/data/segmentation)[Customer data & integrations](/data/integrations)[Keep audiences in sync](/docs/guides/automations/contacts-and-audiences) ## A broadcast. With room for a reply. Choose an eligible, opted-in audience and an approved marketing template. Add the image, language and actions that make the offer clear. Each message starts an individual customer conversation. [मार्केटिंग टेम्पलेट](/whatsapp-api/features/templates)[Business numbers](/whatsapp-api/features/numbers)[Audience & launch checks](/docs/guides/whatsapp/marketing-campaigns) बनाने के लिए तैयार? [शुरू करें](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fwhatsapp)[सेल्स से संपर्क करें](/demo?product=whatsapp-marketing) ## They’re interested. Keep the conversation going. Answer product questions, collect preferences with WhatsApp Flows, and guide the next step. Let an AI agent help, with a clear handoff to your team when the customer needs it. [WhatsApp Flows](/whatsapp-api/features/flows)[कॉमर्स](/whatsapp-api/features/commerce)[AI एजेंट](/whatsapp-api/features/ai-agents)[Team conversations](/whatsapp-api/features/two-way) ## Follow their interest. Make the next step useful. Start an automation when a customer replies to a campaign. Branch on a choice, update a contact, and follow up with the right template when the customer is eligible to receive it. [Marketing automations](/marketing/journeys)[Customer data](/data/integrations)[WhatsApp कॉलिंग](/whatsapp-api/features/calling) ## Beyond the broadcast. See the response. Track delivery and reads by template, sender and category. Connect conversation and business events to see which campaigns bring questions, bookings and purchases. [WhatsApp एनालिटिक्स](/whatsapp-api/features/analytics)[Customer analytics](/data/analytics)[Measuring campaigns](/docs/guides/whatsapp/marketing-campaigns) ## One audience. More ways to connect. Build on the same contacts and automations. Choose the channel that fits your next message. - [Email marketing](/email-api/features/email-marketing) — Give your story room to land. Send personal campaigns with rich designs and automated follow-ups. - [SMS marketing](/sms-api/features/marketing) — Make the moment count. Send timely offers and restock alerts, then keep the replies connected. - [Apple Messages marketing](/apple-messages-api/features/marketing) — Turn discovery into a conversation. Help customers explore products, choose a time and pay in Messages. ## नियंत्रण खोए बिना स्केल करें। टीमों को वर्कस्पेस में व्यवस्थित करें, API एक्सेस नियंत्रित करें, और ऑडिट लॉग से बदलावों को ट्रैक करें। [वर्कस्पेस](/docs/guides/workspaces)[टीम भूमिकाएँ](/docs/guides/users-teams-roles)[API प्रमाणीकरण](/docs/guides/authentication)[ऑडिट लॉग](/docs/knowledge-base/account-security/audit-log)[Enterprise देखें](/enterprise) ## आगे बढ़ें। With WhatsApp. Explore the channel, then connect it to the rest of your marketing. - [API भेजना](/whatsapp-api/features/sending) — Send rich messages and track delivery. - [टेम्पलेट](/whatsapp-api/features/templates) — Create reusable, approved messages. - [नंबर](/whatsapp-api/features/numbers) — Connect your business number. - [दो-तरफ़ा मैसेजिंग](/whatsapp-api/features/two-way) — Keep campaign replies connected. - [फ़्लो](/whatsapp-api/features/flows) — Collect choices inside the conversation. - [कॉमर्स](/whatsapp-api/features/commerce) — Help customers find their next purchase. - [कॉलिंग](/whatsapp-api/features/calling) — Continue the conversation on a call. - [मार्केटिंग](/whatsapp-api/features/marketing) — ऑप्ट-इन ऑडियंस को कैम्पेन भेजें। - [AI एजेंट](/whatsapp-api/features/ai-agents) — Answer questions with an AI agent. [WhatsApp integration guide](/whatsapp-api/getting-started)[WhatsApp pricing](/whatsapp-api/pricing)[WhatsApp FAQs](/whatsapp-api/faqs) ## WhatsApp marketing, explained. What do I need before sending a campaign? Use an eligible business sender, a customer audience with the required permission, and an approved marketing template in the right language. Check account onboarding, sender quality and current recipient eligibility before launch. Is a broadcast a WhatsApp group? No. Each recipient receives an individual message and can reply in their own conversation with your business. Your team or agent handles that conversation with its context. Can a campaign include images and buttons? Yes. Supported marketing templates can combine media, personalized text and actions. Make the image, message and destination tell the same story, and use the approved template structure. How do Flows and AI agents fit in? Flows collect structured choices inside WhatsApp. An AI agent can answer questions and guide the customer, while routing rules bring in a person for exceptions or a requested handoff. Can I connect WhatsApp to my other marketing channels? Yes. Use shared customer data and automations to coordinate WhatsApp with Email and SMS. Respect each channel’s preferences, eligibility and messaging rules when choosing the next step. ## एक से शुरू करें। सभी चैनलों पर विस्तार करें। अपनी अगली ग्राहक बातचीत को उसी वर्कस्पेस में लाएँ। - [Email](/email-api) — ईमेल भेजें, प्राप्त करें और ट्रैक करें। - [SMS](/sms-api) — अपडेट भेजें। जवाबों को जोड़े रखें। - [WhatsApp](/whatsapp-api) — रिच मैसेज और बातचीत। - [Apple Messages](/apple-messages-api) — Messages में ग्राहकों की मदद करें। - [Voice](/voice-api) — कॉल कनेक्ट करें और बातचीत को गाइड करें। - [Verify](/verify-api) — कोड से एक्सेस की पुष्टि करें। - [Lookup](/lookup-api) — भेजने से पहले संपर्क विवरण जाँचें। - [Mailbox](/mailbox-api) — अपने एप्लिकेशन को एक इनबॉक्स दें। - [eSIM](/esim-api) — अपने प्रोडक्ट में मोबाइल कनेक्टिविटी जोड़ें। - [Realtime](/realtime-api) — अपने एप्लिकेशन को सिंक में रखें। ## आपका अगला आइडिया। जुड़ने के लिए तैयार। [शुरू करें](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fwhatsapp)[सेल्स से संपर्क करें](/demo?product=whatsapp-marketing)