# eSIM for developers

Mobile data for your next customer journey. Build connectivity into your product with Bird.

[Get started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim)

[Contact Sales](/demo?product=esim)

[Read customer stories](/customers)

[Explore Enterprise](/enterprise)

- [Airwallex](/customers/airwallex)
- [Glovo](/customers/glovo)
- [Zillow](/customers/zillow)
- Uber
- [Binance](/customers/binance)
- Adobe
- Meta
- PayPal
- Pinterest
- Square
- [Al Jazeera](/customers/aljazeera)
- [Aramex](/customers/aramex)
- [Bazaar Technologies](/customers/bazaar)
- [ComparaOnline](/customers/compara)
- [Emma](/customers/emma)

## From the purchase  to the first connection.

Plan the purchase, installation and first use. Public eSIM API access is not yet available.

 Harbor travel `Customer / Alex Morgan`

- 1 Purchase
- 2 Provision
- 3 Install
- 4 UseFirst use checked

### Mobile data works on the device

Verify service on a covered network. Record that device result separately from the order and profile states.

Order 1048 Purchase recorded
Profile 042 Allocated and installed
Device Alex’s phone Connection checked

 Installation access Delivered privately to the intended customer
`Profile 042`

 9:41•••
‹ Settings Cellular
YOUR DATA LINE

### Travel eSIM

Mobile data connected
Primary Calls & messages
Travel On
Cellular data Travel
Network Connected

 Connection checked Maps and messages use travel data.

 [Discuss your integration](/demo)
[Explore the integration guide](/docs/guides/esim/api)
Illustrative product records. These controls change the example only; no request or purchase is made.

## One trip.  Every destination.

Match the package to the whole itinerary. Review coverage, data and validity before purchase.

 SpainSpain + Portugal

 Travel plan Trip requirements
22 SEP – 5 OCT

### Spain → Portugal

14 days · Maps, messaging and everyday browsing
ESMadrid 22–28 Sep
PTLisbon 29 Sep–5 Oct

5 GB  Requested data
14 days  Travel duration

Destinations
Spain and Portugal

 Allowance
At least 5 GB

 Validity
Covers all 14 days

 Activation
Review the start rule

Ready to compare eligible offers Confirm the country list, price and activation terms.

[Device and coverage requirements](/docs/guides/esim/device-and-coverage)
[Explore travel data](/esim-api/features/travel)
Illustrative product records. These controls change the example only; no request or purchase is made.

## Keep the context.  Keep them connected.

Bring the order, profile and usage report together. Help the customer take the right next step.

 Customer connection `Alex Morgan / Profile 042`
A Alex Morgan Spain + Portugal

INVESTIGATE Order pendingInstalled, no dataUsage not updated

Order
1048

Profile
042

Travel data 5 GB package Order and profile
PACKAGE REPORT Latest report · 10:42
Reported allowance 1.2 GB
5 GB 0 GB
22 Sep Last report · 10:42

### Read the observation time

A delayed balance is not a zero balance. Confirm the package state and latest report before choosing a compatible top-up.

Next step

Offer only top-ups compatible with profile 042. Show price, validity and activation terms before approval.

 [Usage and compatible top-ups](/docs/guides/esim/usage-and-top-ups)
[Explore service operations](/docs/guides/esim/operations)
Illustrative product records. These controls change the example only; no request or purchase is made.

## Explore eSIM.

From choosing a plan to staying connected. Explore each part of the journey.

[Integration planning

Prepare the purchase, installation, and support journey with Bird.](#integrate)[Travel data

Help a traveler choose connectivity for the trip.](/esim-api/features/travel)[Coverage

Check the device and destination before purchase.](/esim-api/features/coverage)[Installation

Guide the customer from provisioned order to an installed profile.](/esim-api/features/installation)[Top-ups

Add an eligible package to an existing eSIM.](/esim-api/features/usage-and-top-ups)[Usage

See reported usage and the allowance left on a package.](/docs/guides/esim/usage-and-top-ups)[Order management

Find the correct next step for a connectivity purchase.](/esim-api/features/operations)[Embedded connectivity

Put a supported connectivity offer inside your own product.](/esim-api/features/embedded-connectivity)[Employee connectivity

Connect the company plan to the employee lifecycle.](/esim-api/features/employee-connectivity)[Mobile plans

Choose a mobile plan with clear allowances and terms.](/esim-api/features/mobile-plans)

## Scale without  losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

Harbor Organization
Workspaces Production Sandbox

### Delivery agent

API key · Customer operations team
Active
Permissions Access
Email Read & write
SMS Read & write
WhatsApp Read Read & write
AL Alex Lee Admin  Permissions updated

### Audit log

Production
 API key updated Alex Lee · 09:42:18 UTC

Workspace
Production

Resource
Delivery agent

WhatsApp
Read Read & write

Succeeded

 [Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with eSIM. Build across channels with Bird.

[Get started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) · [Contact Sales](/demo?product=esim)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [eSIM connectivity guide](/docs/guides/esim/overview) (docs)
- [What is an eSIM?](/explained/esim/what-is-an-esim) (answer)

[Get an implementation brief](/learn/workspace?topic=esim)
