# Email automation. Send a welcome. Wait for the next action. Follow up when it matters. Build email workflows around customer events, with reusable templates and a visual path you can inspect. [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## Prepare with your agent. Make the flow your own. Ask your agent to create and preview the email with Bird MCP. Then connect that template to customer events, conditions and waits in the Automations builder. [Connect Bird MCP](/docs/ai/mcp-server) [Explore the Email API](/email-api) [Automations guide](/docs/guides/automations) ## See the path. Before it goes live. Try the workflow with sample customer data before you publish. Preview shows which branch it takes and how the data maps into your email, so you can catch a missing name or wrong recipient before a customer receives it. Preview simulates actions and waits without sending messages. ## A welcome is a start. What happens next matters. Start a workflow when a customer signs up. Send a welcome email, wait for activation, and follow up if they still need help. Connect your application’s events to conditions, waits and email actions in the visual builder. [Application events](/docs/guides/automations/application-events) [Email templates](/email-api/features/templates) ## Different customers. The right next step. See which path a customer took and why. Open a run to inspect its inputs and step results, whether it completed, paused for an event or encountered a problem. Published versions keep the workflow behind each run clear. [Publish and inspect runs](/docs/guides/automations) [Send audience campaigns](/email-api/features/email-marketing) ## Email automation, explained. ### Is Email automation available in my workspace? Automations is in Early access. Your workspace permissions determine the actions available, and your organization has a shared run allowance. Review the Automations guide and your workspace before publishing. ### Can I test a workflow without sending emails? Yes. Preview evaluates conditions and field mappings against sample data, with simulated action results and waits. Starting a real run executes the published workflow and can send messages. ### Can a workflow send to an entire audience? A flow does not automatically run an action for each audience member. Use Broadcasts for an audience campaign, and configure supported workflow actions for individual customer events. ## Passez à l'échelle sans perdre le contrôle. Organisez vos équipes en espaces de travail, contrôlez l'accès à l'API et tracez les modifications dans les journaux d'audit. [PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Espaces de travail](/docs/guides/workspaces)[Rôles d'équipe](/docs/guides/users-teams-roles)[Authentification API](/docs/guides/authentication)[Journaux d'audit](/docs/knowledge-base/account-security/audit-log)[Découvrir Enterprise](/email-api/enterprise) ## Allez plus loin. With Email. Tout, de votre premier envoi à la livraison à grande échelle. - [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications. - [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions. - [E-mail API](/email-api) — Build email into your app or agent. - [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages. - [Templates d'e-mail](/email-api/features/templates) — Create reusable, personalized emails. - [Contacts et audiences](/email-api/features/audiences) — Organize contacts and maintain audiences. - [Relais SMTP](/email-api/features/smtp) — Connectez votre infrastructure mail existante. - [E-mail entrant](/email-api/features/inbound) — Recevez les réponses et les pièces jointes. - [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation. - [Analytique e-mail](/email-api/features/analytics) — Trace delivery, engagement and failures. - [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests. - [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns. [Démarrage rapide email](/email-api/getting-started)[Tarifs email](/email-api/pricing)[Comparer les fournisseurs](/email-api/compare)[FAQ email](/email-api/faqs)[Bibliothèque de ressources email](/email-api/resources) ## Commencez par un canal. Déployez-vous sur tous les canaux. Intégrez votre prochaine conversation client dans le même espace de travail. - [Email](/email-api) — Envoyez, recevez et suivez vos e-mails. - [SMS](/sms-api) — Envoyez des mises à jour. Gardez les réponses connectées. - [WhatsApp](/whatsapp-api) — Messages enrichis et conversations. - [Apple Messages](/apple-messages-api) — Aidez vos clients dans Messages. - [Voice](/voice-api) — Connectez les appels et guidez les conversations. - [Verify](/verify-api) — Confirmez l'accès avec un code. - [Lookup](/lookup-api) — Vérifiez les coordonnées avant l'envoi. - [Mailbox](/mailbox-api) — Donnez une boîte de réception à votre application. - [eSIM](/esim-api) — Intégrez la connectivité mobile à votre produit. - [Realtime](/realtime-api) — Gardez vos applications synchronisées. ## Votre prochaine idée. Prête à se connecter. [Commencer](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fautomations)[Contacter l’équipe commerciale](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Femail-automation)