---
title: "Another channel. The same verification."
canonical: "https://bird.com/verify-api/features/orchestration"
---

# Another channel. The same verification.

Keep the customer moving when a code does not arrive. Use the next eligible channel without restarting the verification’s expiry or attempt budget.

## Otro canal. La misma verificación.

Mantén el registro en movimiento cuando el primer código no llegue. Usa el siguiente canal elegible en el plan del destinatario.

[Cambio de canal solicitado por el usuario](/docs/guides/verify/sending-verifications#send-the-code-on-another-channel)
[Explora la configuración de canales](/docs/guides/verify/countries)
Registros ilustrativos del producto. Estos controles solo modifican el ejemplo; no se realiza ninguna solicitud ni compra.

## Change the delivery. Preserve the session.

Give an undelivered code another configured route.

### Prepare an ordered plan.

Country configuration and the supplied recipient determine eligible channels. A delivery failure can advance through that plan automatically.

### Respond to the customer’s request.

When the customer reports that nothing arrived, call next-channel with the original recipient. This deliberate switch does not wait for the resend cooldown; it moves only to a later eligible channel.

### Handle an exhausted plan.

NoNextChannel means there is no later route; a resend on the current channel may be appropriate. Preserve the original expiry, check budget and all still-valid codes rather than creating competing sessions.

[Explore Verify fallback delivery →](/docs/guides/verify/countries)

## Keep building with Verify.

Set the delivery plan, explain resend behavior and inspect each attempt in context.

[Country controls Choose where and how verification delivery is attempted. →](/docs/guides/verify/countries)

[Code controls Set code lifetimes, attempt limits and resend cooldowns. →](/docs/guides/verify/sending-verifications)

[Verification logs Inspect the state and timing of a verification attempt. →](/docs/guides/verify/overview)

[Explore Verify →](/verify-api)

## Escala sin perder el control.

Organiza equipos en espacios de trabajo, controla el acceso a la API y rastrea cambios en los registros de auditoría.

[Espacios de trabajo](/docs/guides/workspaces)[Roles del equipo](/docs/guides/users-teams-roles)[Autenticación de API](/docs/guides/authentication)
[Explora Enterprise](/enterprise)

## Start with Verify. Build across channels with Bird.

[Get Started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fverify) · [Contact Sales](/demo?product=verify)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Verify phone numbers at signup](/learn/series/verify-phone-numbers-at-signup) (video)
- [Verify your first customer](/docs/get-started/verify-your-first-customer) (docs)
- [What does OTP mean? One-time passwords explained](/explained/verify/what-does-otp-mean) (answer)
- [Build your first integration](/learn/paths/integration) (course)

[Get an implementation brief](/learn/workspace?topic=verify)