EMBEDDED CONNECTIVITY PLATFORM # Mobile service. Built around your business. Add travel data or employee connectivity to your customer experience. Choose the offer and service model, then connect installation and ongoing support. [Start now](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) [Talk to sales](/demo?product=esim) Choose a plan for your destination, install it on a supported device and manage the service from your workspace. ## Choose the service. Keep the outcome clear. The selected service changes the prerequisites and the next useful page. ### Prepare the customer journey Travel planning needs itinerary, allowance, dates and support hours. Employee travel also needs company authority and employee eligibility. Choose a supported offer for the intended market and service. Connect the integration using the supported contract for your offer. ### From purchase to first use Check the offer and exact device before purchase. Acceptance can precede fulfillment. Keep the original fulfilled order reference for private setup. An installed profile is separate from observed mobile service; test first use on the phone. An illustrative installation failure leaves the original fulfilled order intact. Review the device error and reinstall eligibility with support without buying another package. Recovery is a plan, not confirmed installation or connectivity. No profile is deleted and no new purchase is made. Interactive illustration: fictional planning only. No device detection, quote, order or account change. [Travel connectivity](/products/esim/travel) [Employee connectivity](/products/esim/employee-connectivity) [Recurring service planning](/products/esim/mobile-plans) [eSIM API evaluation](/esim-api) eSIM / YOUR CUSTOMER EXPERIENCE ## A service. Several responsibilities. An eSIM is a profile; the purchased package supplies an allowance and terms. ### Your relationship Own branding, the customer purchase explanation, support and any employee assignment. This is B2B distribution, not a consumer checkout here. ### The selected offer Review the offer’s data allowance, validity, countries, networks, roaming and price. Match recurring service, voice, SMS and number porting to the selected plan and market. ### The connection Use a compatible unlocked device, private installation and an observed service test. A fulfilled order alone cannot establish a working handset. eSIM / YOUR CUSTOMER EXPERIENCE ## Follow the service from offer to first use. Source checked 18 September 2026. Maintained guidance, not a live service test or a guarantee of your offer, coverage or device. The overview separates the customer relationship, selected package and device outcome. Use it to assign the work behind your chosen service. [Read the maintained eSIM guide ↗](/docs/guides/esim/overview) . A FEW USEFUL ANSWERS ## Before the first connection. A FEW USEFUL ANSWERS ## Before the first connection. ### What can we build with Bird eSIM? Evaluate embedded travel data or employee connectivity with eligible access. For recurring or phone-capable services, confirm the selected offer’s market coverage and terms. ### Is an eSIM the same as a mobile plan? No. A profile and an allowance or recurring service are separate records. Installation alone supplies no new purchased entitlement. ### Can we offer our own branded experience? Plan your customer interface and support journey. Confirm the actual offer and integration access first; branding does not change device or carrier requirements. ### Does every offer work in every country? No. Match a dated offer to destinations, stopovers and required services. ### Can the service include mobile voice, SMS and number porting? Do not assume those features from an eSIM profile or number. Choose a supported offer for the intended market and service. Confirm each market and service with Bird. ### Should I sign up or contact sales? Start with workspace setup and choose an offer for your destinations. Review the price and service terms before purchase. Talk to sales for help planning an embedded service or larger rollout. LEARN / BUILD / OPERATE ## The next useful step. [Evaluate the eSIM integration ↗](/esim-api) [01 Compare providers Equivalent workloads, provider sources and migration requirements. ↗](/products/esim/compare) [02 Find a specific answer 42 questions across setup, buying and care. ↗](/products/esim/faqs) [03 Estimate package costs Use a confirmed quote with explicit workload inputs. ↗](/products/esim/pricing) [04 Browse the task library Start, Build, Diagnose, Migrate or Evaluate. ↗](/esim/resources) [05 Inspect usage and top-ups Dated readings, compatible packages and one purchase. ↗](/products/esim/usage-and-top-ups) [06 Evaluate the integration Connect your workspace and follow the integration guide. ↗](/esim-api) [07 Check coverage Record destinations and included services. ↗](/products/esim/coverage) [08 Prepare first use Work through access, offer and device prerequisites. ↗](/products/esim/getting-started) [09 Prepare employee connectivity Assignment, payer, usage and offboarding requirements. ↗](/products/esim/employee-connectivity) [10 Plan recurring service Subscriber care and continuing obligations. ↗](/products/esim/mobile-plans) [11 Embed the customer journey Branded purchase, entitlements and interrupted return. ↗](/products/esim/embedded-connectivity) [12 Plan travel connectivity From itinerary to private setup and first use. ↗](/products/esim/travel) [13 Resolve service operations Joined order, billing and device evidence. ↗](/products/esim/operations) [14 Prepare number porting Eligibility, consent and revised schedules. ↗](/products/esim/number-porting) [15 Read the eSIM guide Service choices and operating responsibilities. ↗](/docs/guides/esim/overview) [16 Guide eSIM installation Private setup and device verification. ↗](/docs/guides/esim/installation) YOUR NEXT STEP ## Choose the first customer journey. Bring the service you want to offer, who it serves and who will own checkout, setup and support. Use that brief to plan a controlled evaluation. [Start now: prepare your workspace ↗](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) . Talk to sales with the details above to plan the next step. [Start now](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) [Talk to sales](/demo?product=esim) BIRD eSIM ## Your customer journey. A considered connection. [Start now](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fesim) [Talk to sales](/demo?product=esim) [Explore embedded connectivity ↗](/products/esim/embedded-connectivity) ## Related resources - [What is an eSIM?](/explained/esim/what-is-an-esim) (answer) [Get an implementation brief](/learn/workspace?topic=esim)