+81%
Conversion improvement
On highly personalized messages vs. generic ones
+40%
Conversion rate
On messages that use rich and interactive content vs. plaintext
99%
Click-through rate
Prime Video achieved a 99% reply rate from users who interacted with an ad
Endless integrations to enrich every stage of your customer journey
Move beyond “Hi {first_name}”
Pull in data an update tools based on customer responses to enable a whole new world of interactions.
Welcome new subscribers
Share a promotion with new subscribers to incentivize marketing opt-ins.
Cart abandonment
Nudge customers to complete checkout with the pre-built abandoned cart flow.
Order tracking and delivery updates
Keep customers informed of the status of their orders with realtime notifications.
Upsell and cross-sell
Push product recommendations directly to your customers from your Shopify store.
Connect your e-commerce store
Unlock a new level of personalization by integrating your ecommerce data, shaping not just the messages you send but also how and when your marketing journeys unfold.
Customer data
Harness historical and real-time ecommerce store customer data to fuel automated, personalized customer conversations.
Content personalization
Use data to craft dynamic marketing campaigns with product personalized recommendations from your ecommerce store.
Order events
Respond swiftly and automatically to ecommerce order events including completed purchases, cancelled orders, and completed payments.
Make your campaigns smarter by leveraging the latest AI models
Synchronize your pipelines, automate based on CRM triggers, and manage contacts in real-time for personalized, efficient customer interactions.
Smart audience building
Create segmentations faster. Simply install your AI connector and build hyper-targeted audiences with a simple plaintext prompt.
AI-built message templates
Describe the message you want to send, the image you want to use, and the action you want recipients to take, and let AI do the work.
Content moderation
Use AI to automatically detect and flag content that might breach content rules, keeping your communications compliant.
Enable conversational commerce experiences by integrating payments
Bird provides prebuilt integrations ranging from the most popular e-commerce platforms, to CRMs, lead gen tools, payment providers, and many more.
Checkouts and refunds
From creating and sending payment links, confirming payment statuses, to managing refunds, ensure a fluid transaction experience for both the business and the customer.
Coupons and promo codes
Attract and retain customers by easily creating, updating, and deleting coupons and promotional codes.
Automatic deduplication
Keep track of invoice payments with triggers that inform when an invoice has been paid, when further user action is required and more.
Seamlessly connect your CRM
Synchronize your pipelines, automate based on CRM triggers, and manage contacts in real-time for personalized, efficient customer interactions.
Pipeline management
Add, edit, and delete deals in your existing CRMs with ease, keeping your pipeline up-to-date with any changes that happen in Bird.
CRM automation
Run automations at every stage of the customer pipeline when contacts, leads, and deals are updated in your CRM.
Contact management
Whether a contact is created, updated, archived, or deleted, be on top of every change to offer personalized customer interactions.
Work more efficiently by integrating your productivity tools
Automate updates, manage incidents, and handle data in real-time, keeping your team in sync and your operations streamlined.
Project updates
Keep your teams connected and informed by automatically posting updates to applications like Slack and Atlassian Jira.
Incident management
Never miss an incident with PagerDuty, and keep key stakeholders in the loop in case things don’t work as expected.
Data and sheets
Leverage platforms like Airtable and Google Docs to create, update, and organize records seamlessly.
Explore the rest of the platform
Connect your existing tools and data sources with ease
Intuitive products
built for the Enterprise
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.
Matahari, the largest retail platform in Indonesia — managed to reach millions of customers with a delivery rate of 98%, and achieved conversion rates 2.5 times the industry average.
2.5x
Increased sales
conversion rates
98%
WhatsApp
delivery rate
15M
WhatsApp marketing
messages sent