Reach

Grow

Manage

Automate

R

E

Template & content issues

Why is my template not working when it works in other scenarios?

R

E

Template & content issues

Why is my template not working when it works in other scenarios?

Understanding email template limitations is key to successful email delivery:

  1. Email Client Limitations:

  • Email templates require HTML and inline CSS only

  • Unlike webpages, emails cannot use external CSS files or JavaScript

  • Dynamic content capabilities are limited compared to websites

  1. Modern Email Features Support:

  • Interactive elements like surveys and carousels are only supported by select providers (mainly Gmail and Yahoo)

  • AMP for Email support is limited to specific mailbox providers

  • Test templates across multiple email clients for compatibility

  1. Troubleshooting Steps:

  • Verify all CSS is properly inlined

  • Check for unsupported HTML elements or CSS properties

  • Test across different email clients using Email's preview tools

  • Ensure template syntax matches Email's requirements

Experience Bird

Book a demo and see how

bird can transform your business.

Automate

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Bird VAT number: NL 850209092B01, KVK number: 51874474

Experience Bird

Book a demo and see how

bird can transform your business.

Automate

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Bird VAT number: NL 850209092B01, KVK number: 51874474

Experience Bird

Book a demo and see how

bird can transform your business.

Reach

Grow

Manage

Automate

Resources

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Bird VAT number: NL 850209092B01, KVK number: 51874474