# E17007 — MailboxSuspended

This mailbox is suspended. Resume it, or upgrade your plan, to use it again.

- **HTTP status**: `403`
- **Type**: `permission_error`
- **Name**: `MailboxSuspended`

## What to do

The credentials are valid, but not allowed to perform this request. Check the API key's scopes and the acting user's workspace role: the request needs a broader scope or a role that grants this action.

## Related

- [Authentication](/docs/api/authentication): scopes and workspace roles
- [E17xxx — Agent mailboxes](/docs/api/errors/E17xxx): every code in this range
- [Errors](/docs/api/errors): the full wire contract, status mapping, and error catalog
- [Error handling](/docs/guides/errors): branching on `type` and `code`, validation details, and `vendor_code`