Streamline and simplify Customer Support

Manage conversations across email, chat, voice, SMS, WhatsApp, and social- all from a single, intuitive platform.

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

All-in-one enterprise marketing suite

Powerful multichannel marketing, simplified

Customer context
Access complete customer insights
View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.
Customer context
Access complete customer insights
View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.
Automations
Automate routine tasks
Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.
Automations
Automate routine tasks
Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.
Create engaging conversations
Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.
Create engaging conversations
Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.
Work together seamlessly
Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.
Work together seamlessly
Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.
Enhance responses with AI
Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.
Enhance responses with AI
Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.
Connect customers to the right expert
Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.
Connect customers to the right expert
Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.
Manage all channels in one place
Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.
Manage all channels in one place
Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.

Customer context
Access complete customer insights
View comprehensive customer data, interaction history, and purchase information during conversations. Provide personalized support using insights from your connected business tools.
Automations
Automate routine tasks
Set up automated workflows for common requests, collect customer information via chatbots, and trigger follow-up actions automatically. Let AI handle repetitive work while agents focus on complex issues.
Create engaging conversations
Share product images, video walkthroughs, files, and payment links during chats. Enable customers to complete purchases and resolve issues without leaving the conversation.
Work together seamlessly
Share notes internally, bring in specialists for expert advice, and maintain conversation context across team handovers. Keep your whole team coordinated while supporting customers.
Enhance responses with AI
Let AI suggest replies, correct tone of voice, and check grammar before sending. Surface relevant FAQ answers instantly and generate personalized responses based on customer context.
Connect customers to the right expert
Automatically route conversations based on intent, language, and sentiment. Direct urgent issues to priority queues and match customers with representatives who can best help them.
Manage all channels in one place
Handle customer conversations across SMS, WhatsApp, email, and more from a single inbox. Access complete conversation history and customer context across every channel.

The AI-first omnichannel marketing tool

Unify customer data, automate campaigns, and boost sales with AI technology

The AI-first omnichannel marketing tool

Unify customer data, automate campaigns, and boost sales with AI technology

The AI-first omnichannel marketing tool

Unify customer data, automate campaigns, and boost sales with AI technology

Frequently Asked Questions

What is Bird's unified inbox, and how does it work?
Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.
How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?

Frequently Asked Questions

What is Bird's unified inbox, and how does it work?
Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.
How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?

Frequently Asked Questions

What is Bird's unified inbox, and how does it work?
Bird's unified inbox brings together all customer communications from email, chat, voice, SMS, WhatsApp, and social media into a single platform. This allows your team to manage interactions efficiently, ensuring no customer message is missed.
How does Bird's inbox improve customer support?
Can I automate responses within Bird's inbox?
How can I personalize customer communications with Bird's inbox?
Does Bird's inbox support omnichannel communication?
Can I measure the performance of my inbox workflows?
Is Bird's inbox secure?

Streamline and simplify Customer Support

Streamline and simplify Customer Support

Streamline and simplify Customer Support

Access complete customer insights

Access complete customer insights

Automate routine tasks

Automate routine tasks

Create engaging conversations

Create engaging conversations

Work together seamlessly

Work together seamlessly

Enhance responses with AI

Enhance responses with AI

Connect customers to the right expert

Connect customers to the right expert

Manage all channels in one place

Manage all channels in one place

Access complete customer insights

Automate routine tasks

Create engaging conversations

Work together seamlessly

Enhance responses with AI

Connect customers to the right expert

Manage all channels in one place

WhatsApp Marketing

SMS Marketing

Segmented Popup

Segmentation

Journeys

Automations

Web Tracking

Chatbots

Templates

Campaigns

Customer Data Platform

WhatsApp Marketing

SMS Marketing

Segmented Popup

Segmentation

Journeys

Automations

Web Tracking

Chatbots

Templates

Campaigns

Customer Data Platform

WhatsApp Marketing

SMS Marketing

Segmented Popup

Segmentation

Journeys

Automations

Web Tracking

Chatbots

Templates

Campaigns

Customer Data Platform

What is Bird's unified inbox, and how does it work?

How does Bird's inbox improve customer support?

Can I automate responses within Bird's inbox?

How can I personalize customer communications with Bird's inbox?

Does Bird's inbox support omnichannel communication?

Can I measure the performance of my inbox workflows?

Is Bird's inbox secure?

What is Bird's unified inbox, and how does it work?

How does Bird's inbox improve customer support?

Can I automate responses within Bird's inbox?

How can I personalize customer communications with Bird's inbox?

Does Bird's inbox support omnichannel communication?

Can I measure the performance of my inbox workflows?

Is Bird's inbox secure?

What is Bird's unified inbox, and how does it work?

How does Bird's inbox improve customer support?

Can I automate responses within Bird's inbox?

How can I personalize customer communications with Bird's inbox?

Does Bird's inbox support omnichannel communication?

Can I measure the performance of my inbox workflows?

Is Bird's inbox secure?

The complete AI-native platform that scales with your business.

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