Multi-channel customer journeys that reach prospects at critical moments, adapt to behavior in real-time, and turn product interest into profitable relationships.
Target customers exactly when they're most likely to convert — when they view products, abandon carts, or hit specific behavioral milestones.
Choose from powerful triggers like checkout started, product views, list additions, or custom events from Shopify, Salesforce, and 100+ integrated platforms. Build journeys that respond to customer actions that drive your business.
AI identifies the optimal timing for each touchpoint by analyzing customer behavior patterns. Cart abandonment sequences and welcome series hit customers exactly when they're most receptive.
Create seamless journeys across email, SMS, WhatsApp, and push notifications with smart delivery that adapts to customer preferences.
Single workflows span multiple channels with smart routing based on customer preferences and engagement history. Create cohesive experiences that feel natural, not scattered.
When messages go unread on one channel, journeys automatically switch to alternative methods. Every important message reaches your customers, regardless of where they're most active.
Dynamic content insertion based on specific products customers viewed, personal attributes, and real-time behavior data from any connected source.
Automatically insert product recommendations, pricing, and offers based on individual browsing and purchase history. Messages feel personal while running completely automatically.
Connect external data sources so every message contains current, relevant information. Customer preferences, inventory levels, and promotional offers update automatically.
Drag-and-drop interface combined with proven templates lets anyone create complex customer journeys without coding.
Launch proven sequences for cart abandonment, product discovery, and customer re-engagement. Get high-impact journeys running in minutes, not weeks.
Set up conditional branches, time delays, and audience splits that respond to customer behavior in real-time. Build journeys as simple or complex as your business needs.
With Bird we are able to adapt and run the same process through very heterogeneous markets: from Croatia to Uganda or Kazakhstan.
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