When your domain fails to verify, follow these troubleshooting steps:
Check for Conflicting DNS Records: recommend tool - MxToolbox
Look for existing TXT or CNAME records from previous email service providers
If found, remove these outdated records before adding Email records
Verify DNS Record Implementation:
Confirm records are added to the correct domain/subdomain
Double-check that all records match Email's provided values exactly
Allow 24-48 hours for DNS propagation after making changes
If everything looks fine, you can submit a ticket with Bird support to get help on identifying the issue.
Contact Your Domain Registrar:
If issues persist, your domain registrar can confirm whether DNS changes are properly implemented
They can also verify there are no restrictions preventing record updates