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Frequently asked questions
Why does my message show Delivered, but my user hasn't received it?
R
S
Frequently asked questions
Why does my message show Delivered, but my user hasn't received it?
R
S
Frequently asked questions
Why does my message show Delivered, but my user hasn't received it?
Bird obtains delivery reports (DLR) from receiving networks to confirm message delivery. However, some networks only provide network confirmation without actual handset delivery status. To troubleshoot, collect multiple message samples (either to different numbers or to the same number spaced several hours apart) and share these samples with our support team via ticket.
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You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.
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Stay up to date with Bird through weekly updates to your inbox.
By submitting, you agree Bird may contact you about our products and services.
You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.