100,000+ companies grow faster with Bird
Why current CRM solutions fall short
Fragmented data
Siloed information across multiple tools leads to incomplete customer profiles and missed opportunities.
Inefficient workflows
Managing multiple platforms slows down your team's efficiency and responsiveness.
High software costs
A fragmented tech stack increases costs and complicates
workflows.
Introducing Bird, your all-in-one solution
Bird CRM unifies customer data and communication channels, enabling personalized interactions at scale.
Success stories: How SuperVista tripled leads in 2 months
How SuperVista is using Bird to improve customer engagement, increase leads by 200%, and open rates by 325%.
"We increased our open rates by over 325%, we’ve never received such a service from another company.""
Peter Wieczorek
Chief Technology Officer, SuperVista
360 customer profiles
Understand every customer's journey with integrated customer profiles, pulling data from any tool, app and product.
Smart categorization
Automatically tag, categorize, and filter conversations based on urgency and context for efficient collaboration.
AI assistant
Build AI assistants to handle routine conversations and FAQs, provide product recommendations and more.
Prices start from just $45 per month
Bird CRM charges based on the number of Contacts you are targeting on a monthly basis. All platform features are included at no extra charge.
Granular segmentation
Segment audiences dynamically based on real-time behavior from any app, CRM or product.
Real-time targeting
Target segments across SMS, Email, WhatsApp, and other channels from a single interface.
Dynamic personalization
Tailor content, offers, and experiences to individual customers or specific segments.
Build segments on the fly
Build segments with a drag-and-drop builder for quick campaign creation.
Automate customer support with AI assistants
Provide instant, accurate responses and reduce support workload.
Omnichannel support
Support customers on WhatsApp, Email, SMS, RCS, live chat, Instagram and more.
Global multilingual support
Offer customer support in multiple languages for global reach.
Seamless escalation
Effortlessly transfer complex tasks to a human agent via Inbox when needed.
Continuous improvement
Improve responses over time as AI learns from every interaction.
Knowledge base
Build a custom knowledge base to store your data and FAQs, making it easy to train AI bots.
AI-driven suggested replies
Review and customize suggested replies from your AI assistant for quicker responses.
Connect your existing tools and data sources with ease
Bird CRM empowers every customer interaction
From acquisition to retention, Bird CRM powers your entire customer journey.
Design customer journeys that convert and retain
Create, test, and optimize multi-channel workflows with a visual builder and AI-powered insights.
Visual workflow design
Design complex Journey's visually with a drag-and-drop builder and branching logic
Out-of-the-box templates
Launch common scenarios quickly with pre-built templates for any use case.
A/B testing
Test what messaging resonates best with your audience for optimal results.
Omnichannel automation
Create seamless customer journeys across multiple channels, with fallback options.
Seamlessly integrated with
50+ platforms
Integrate with major platforms in one click (Shopify, WooCommerce, Magento, Salesforce, Asana, Slack).
Real-time triggers
Trigger actions based on customer behavior, like browse abandonment or ticket submitted.
Unified data
Sync data in real-time from your CRM, online store, product, or any external tool.
Automated actions
Set up workflows that trigger personalized responses or automated follow-ups.
Personalization
Tailor every message, offer, and experience to each customer.
Power every decision with real-time insights
Monitor, predict, and optimize performance across all channels with customizable analytics.
Customizable reports
Track performance with dashboards for campaigns, channels and overall platform view.
Conversions
Measure revenue per recipient and track purchase conversions directly for your store.
Cross-channel visibility
Forecast future trends with AI-powered predictive analytics
Key agent metrics
Access data on created, unsolved, and closed tickets, as well as response times and customer satisfaction scores
Get started faster with tutorials, training videos, and templates.
FAQs
Anything you need for the best experience.
Unrivaled scale
We process almost half a trillion Emails, SMS, and payments each month. Our scale means we have encountered all the pitfalls, and we'll help you avoid them.
In-depth access controls
The entire platform offers fine grained access controls that allow you to provision your workspace, it's users, and how you get billed with total control and flexibility.
World-class support
With Bird you gain direct access to a dedicated team of experience specialised that can help you migrate, scale, and optimize—whether it's cost, speed, or deliverability that you are looking for.
Global compliance
Our legal and compliance teams work directly with thousands of highly regulated enterprises on a daily basis to help them stay compliant both domestically and across borders.