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Platform problems

What should I do when webhook batches are failing?

R

E

Platform problems

What should I do when webhook batches are failing?

When you see webhook errors (e.g., "POST to webhook target URL failed with non-2xx response code 404"), follow these troubleshooting steps:

  1. Basic Requirements:

  • Ensure your HTTP service is running before registering the webhook

  • Configure your endpoint to return 200 status codes for successful receipts

  • Use standard ports (80 for HTTP or 443 for HTTPS only)

  1. Common Solutions:

  • Verify your endpoint is publicly accessible

  • Check for proper response codes

  • Ensure proper port configuration

  • Monitor webhook logs for detailed error information

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Bird VAT number: NL 850209092B01, KVK number: 51874474

Automate

Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Bird VAT number: NL 850209092B01, KVK number: 51874474

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Automate

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Company

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

Bird VAT number: NL 850209092B01, KVK number: 51874474