The email **Metrics** page (**Email → Metrics**) now splits into an **Outbound** tab, everything you send, and a new **Inbound** tab covering what your workspace receives. Inbound shows a **Messages received** count for the selected range plus a volume-over-time chart, once you've set up a [forward address or your own domain for receiving](/docs/guides/email/receiving-email). See [email metrics](/docs/guides/email/tracking-and-metrics).

Also in this release:

- New guide: [SMS character limits](/docs/guides/sms/character-limits) lays out GSM-7 versus UCS-2 encoding, which characters (curly quotes, emoji, the euro sign and other extension-table characters) push a message into the pricier alphabet or eat two character slots, and the 12-segment cap on a single send.