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Frequently asked questions

What is Inbox and how does it work?

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Frequently asked questions

What is Inbox and how does it work?

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C

Frequently asked questions

What is Inbox and how does it work?

Bird Inbox helps businesses unify customer data and deliver AI-powered support interactions across all channels (email, SMS/RCS, WhatsApp, social media, and Voice) to improve customer satisfaction and support efficiency.

Bird Inbox drives results across:

  1. Product discovery: Help customers discover relevant products and services.

  2. Issue resolution: Quickly solve customer problems and address concerns.

  3. Revenue generation: Turn support interactions into sales opportunities by identifying relevant product recommendations.

Email interface displays a conversation about updating a shipping address, featuring fields for navigating and managing messages, enhancing support efficiency across all channels.
Email interface displays a conversation about updating a shipping address, featuring fields for navigating and managing messages, enhancing support efficiency across all channels.
Email interface displays a conversation about updating a shipping address, featuring fields for navigating and managing messages, enhancing support efficiency across all channels.

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By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Let’s connect you with a Bird expert.
See the full power of the Bird in 30 minutes.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

R

Reach

G

Grow

M

Manage

A

Automate

Newsletter

Stay up to date with Bird through weekly updates to your inbox.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.