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Journeys

Grow your business with Journeys

Create automated sequences that reach new subscribers, abandoners, and product viewers to boost revenue.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Marketing journeys with columns labeled "Engagement," "Type," and "Status," used for managing automated campaigns to reach subscribers and maximize revenue.
Pinterest logo
Uber logo
Square logo
Adobe logo
Meta logo
PayPal logo

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M

Journeys

Grow your business with Journeys

Create automated sequences that reach new subscribers, abandoners, and product viewers to boost revenue.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Marketing journeys with columns labeled "Engagement," "Type," and "Status," used for managing automated campaigns to reach subscribers and maximize revenue.
Uber logo
Square logo
Adobe logo
Meta logo

G

M

Journeys

Grow your business with Journeys

Create automated sequences that reach new subscribers, abandoners, and product viewers to boost revenue.

By submitting, you agree Bird may contact you about our products and services.

You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Marketing journeys with columns labeled "Engagement," "Type," and "Status," used for managing automated campaigns to reach subscribers and maximize revenue.
Uber logo
Adobe logo
Meta logo

Achieve your marketing goals with Journeys

Reach, engage and convert

Achieve your marketing goals with Journeys

Reach, engage and convert

Achieve your marketing goals with Journeys

Reach, engage and convert

Reach at the critical moment

Connect with customers exactly when they show interest or leave their cart.

Reach at the critical moment

Connect with customers exactly when they show interest or leave their cart.

Reach at the critical moment

Connect with customers exactly when they show interest or leave their cart.

Engage on any channel

Set up journeys that work across email, SMS, WhatsApp and push with smart fallbacks.

Engage on any channel

Set up journeys that work across email, SMS, WhatsApp and push with smart fallbacks.

Engage on any channel

Set up journeys that work across email, SMS, WhatsApp and push with smart fallbacks.

Turn insights into action

Send dynamic content featuring their product of interest and personal attribute.

Turn insights into action

Send dynamic content featuring their product of interest and personal attribute.

Turn insights into action

Send dynamic content featuring their product of interest and personal attribute.

Choose customer events that matter to your business

Choose from powerful triggers like checkout started, product views, or list additions from Shopify, Salesforce, and more.

Ecommerce customer journey with "Cart Abandoned" trigger and actions to "Send Whatsapp" for free shipping.

Choose customer events that matter to your business

Choose from powerful triggers like checkout started, product views, or list additions from Shopify, Salesforce, and more.

Ecommerce customer journey with "Cart Abandoned" trigger and actions to "Send Whatsapp" for free shipping.

Choose customer events that matter to your business

Choose from powerful triggers like checkout started, product views, or list additions from Shopify, Salesforce, and more.

Ecommerce customer journey with "Cart Abandoned" trigger and actions to "Send Whatsapp" for free shipping.

Connect through their favorite Channels

Send messages across email, SMS, WhatsApp, and Push notifications with smart fallbacks to ensure delivery.

Icons for messaging and email apps: WhatsApp, Email, SMS and Messenger

Connect through their favorite Channels

Send messages across email, SMS, WhatsApp, and Push notifications with smart fallbacks to ensure delivery.

Icons for messaging and email apps: WhatsApp, Email, SMS and Messenger

Connect through their favorite Channels

Send messages across email, SMS, WhatsApp, and Push notifications with smart fallbacks to ensure delivery.

Icons for messaging and email apps: WhatsApp, Email, SMS and Messenger

Track Journey insights at every step

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Dashboard showing metrics like runs triggered, click rate, and conversion rate, with a highlighted note on checkout abandonment, emphasizing campaign performance and marketing effectiveness.

Track Journey insights at every step

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Dashboard showing metrics like runs triggered, click rate, and conversion rate, with a highlighted note on checkout abandonment, emphasizing campaign performance and marketing effectiveness.

Track Journey insights at every step

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Dashboard showing metrics like runs triggered, click rate, and conversion rate, with a highlighted note on checkout abandonment, emphasizing campaign performance and marketing effectiveness.

Drive revenue with an advanced Journey builder

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Drive revenue with an advanced Journey builder

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Drive revenue with an advanced Journey builder

Track sent messages, deliveries, opens, clicks, and sales to optimize your customer journey performance.

Flowchart for a welcome series journey builder with logical steps such as conditions and random samplers, aiding in optimizing revenue strategies.
Flowchart for a welcome series journey builder with logical steps such as conditions and random samplers, aiding in optimizing revenue strategies.
Flowchart for a welcome series journey builder with logical steps such as conditions and random samplers, aiding in optimizing revenue strategies.

Journey features

Powerful tools to create omnichannel Journeys.

Journey features

Powerful tools to create omnichannel Journeys.

Journey features

Powerful tools to create omnichannel Journeys.

100+ integrations and APIs

Connect with Shopify, Salesforce, webhooks, marketing platforms, and more to trigger journeys based on specific customer actions.

100+ integrations and APIs

Connect with Shopify, Salesforce, webhooks, marketing platforms, and more to trigger journeys based on specific customer actions.

100+ integrations and APIs

Connect with Shopify, Salesforce, webhooks, marketing platforms, and more to trigger journeys based on specific customer actions.

Cross-channel Journeys

Build seamless campaigns across SMS, WhatsApp, mobile push, and email with intelligent delivery in a single workflow.

Cross-channel Journeys

Build seamless campaigns across SMS, WhatsApp, mobile push, and email with intelligent delivery in a single workflow.

Cross-channel Journeys

Build seamless campaigns across SMS, WhatsApp, mobile push, and email with intelligent delivery in a single workflow.

No-code Journey builder

Create complex customer journeys with an intuitive drag-and-drop interface. Add triggers, set conditions, and define audience segments—no technical skills needed.

No-code Journey builder

Create complex customer journeys with an intuitive drag-and-drop interface. Add triggers, set conditions, and define audience segments—no technical skills needed.

No-code Journey builder

Create complex customer journeys with an intuitive drag-and-drop interface. Add triggers, set conditions, and define audience segments—no technical skills needed.

Ready-to-launch templates

Implement proven marketing sequences for high-impact scenarios like cart abandonment, product discovery, and customer re-engagement.

Ready-to-launch templates

Implement proven marketing sequences for high-impact scenarios like cart abandonment, product discovery, and customer re-engagement.

Ready-to-launch templates

Implement proven marketing sequences for high-impact scenarios like cart abandonment, product discovery, and customer re-engagement.

Journey content

Make every message feel tailor-made. Dynamically insert product recommendations, pricing, and offers based on individual customer behavior.

Journey content

Make every message feel tailor-made. Dynamically insert product recommendations, pricing, and offers based on individual customer behavior.

Journey content

Make every message feel tailor-made. Dynamically insert product recommendations, pricing, and offers based on individual customer behavior.

Journey Analytics

Connect customer interactions directly to revenue with journey-specific analytics that measure performance across segments and campaigns.

Journey Analytics

Connect customer interactions directly to revenue with journey-specific analytics that measure performance across segments and campaigns.

Journey Analytics

Connect customer interactions directly to revenue with journey-specific analytics that measure performance across segments and campaigns.

Set up Journeys across any channel.

With a few clicks add SMS, WhatsApp, RCS, Push, In-App, Ads and more.

Set up Journeys across any channel.

With a few clicks add SMS, WhatsApp, RCS, Push, In-App, Ads and more.

Set up Journeys across any channel.

With a few clicks add SMS, WhatsApp, RCS, Push, In-App, Ads and more.

Compliance.

Protecting you and your customers.

Compliance.

Protecting you and your customers.

Compliance.

Protecting you and your customers.

SOC II

Compliant

HIPAA

Compliant

ISO/IEC 27001: 2022

Certified

GDPR

Compliant

ISO/IEC 27001: 2022 Certificate

ISO/IEC 27001: 2022 Statement of Applicability

ISO/IEC 27001: 2022 Scope Document

Bird Security Policies 

(client versions)

SOC2 Type I report for Bird Box

SOC2 Type II and SOC3 reports for Email Delivery System

Penetration Test Attestation Letters

Compliance Assessment Package

Bird Security Overview

Privacy Statement

Data Processing Agreement

Acceptable Use Policy

SOC II

Compliant

HIPAA

Compliant

ISO/IEC 27001: 2022

Certified

GDPR

Compliant

ISO/IEC 27001: 2022 Certificate

ISO/IEC 27001: 2022 Statement of Applicability

ISO/IEC 27001: 2022 Scope Document

Bird Security Policies 

(client versions)

SOC2 Type I report for Bird Box

SOC2 Type II and SOC3 reports for Email Delivery System

Penetration Test Attestation Letters

Compliance Assessment Package

Bird Security Overview

Privacy Statement

Data Processing Agreement

Acceptable Use Policy

SOC II

Compliant

HIPAA compliant

HIPAA

Compliant

ISO compliant

ISO/IEC 27001: 2022

Certified

GDPR

Compliant

ISO/IEC 27001: 2022 Certificate

ISO/IEC 27001: 2022 Statement of Applicability

ISO/IEC 27001: 2022 Scope Document

Bird Security Policies 

(client versions)

SOC2 Type I report for Bird Box

SOC2 Type II and SOC3 reports for Email Delivery System

Penetration Test Attestation Letters

Compliance Assessment Package

Bird Security Overview

Privacy Statement

Data Processing Agreement

Acceptable Use Policy

Leading brands trust Bird to drive their success.

How businesses around the globe are using Bird’s Journeys

Leading brands trust Bird to drive their success.

How businesses around the globe are using Bird’s Journeys

Leading brands trust Bird to drive their success.

How businesses around the globe are using Bird’s Journeys

Pricing

One omnichannel marketing tool, lower costs, scale effortlessly.

Pricing

One omnichannel marketing tool, lower costs, scale effortlessly.

Pricing

One omnichannel marketing tool, lower costs, scale effortlessly.

Premium

Contact-based pricing

Monthly Contacts: 3,000

$45/month

Unlimited Email, SMS, or WhatsApp sends**

Global coverage for SMS & WhatsApp

Journeys, CDP, Templates, Integrations & more

GDPR compliance & enterprise features

Custom support plans

Advanced deliverability services

Book a demo

* Pricing is based on an annual upfront contract.

** WhatsApp and third-party SMS fees apply where applicable, with no additional markup.

Advanced

Enterprise pricing

Monthly Contacts: 50,000+

Get a tailored quote

Unlimited Email, SMS, or WhatsApp sends**

Global coverage for SMS & WhatsApp

Journeys, CDP, Templates, Integrations & more

GDPR compliance & enterprise features

Custom support plans

Advanced deliverability services

Get a tailored quote

* Pricing is based on an annual upfront contract.

** WhatsApp and third-party SMS fees apply where applicable, with no additional markup.

Start for free.

Try Bird for free—no credit card required.

Book a demo

Not on a Bird Marketing plan? Check your SMS and WhatsApp pricing here.

Marketing automation guides

Step-by-step guides to get up and running.

Marketing automation guides

Step-by-step guides to get up and running.

Marketing automation guides

Step-by-step guides to get up and running.

Journeys

Achieving Personalized Marketing at Scale with Bird CRM
Achieving Personalized Marketing at Scale with Bird CRM
Achieving Personalized Marketing at Scale with Bird CRM
Master personalization at scale using Bird CRM. Our in-depth guide shares cutting-edge tactics to outpace competitors.
Master personalization at scale using Bird CRM. Our in-depth guide shares cutting-edge tactics to outpace competitors.
Master personalization at scale using Bird CRM. Our in-depth guide shares cutting-edge tactics to outpace competitors.

Learn more

Journeys

Engage and Retain: 3 Ways to Keep Your App Users Hooked With Stage-Based Notifications
Engage and Retain: 3 Ways to Keep Your App Users Hooked With Stage-Based Notifications
Engage and Retain: 3 Ways to Keep Your App Users Hooked With Stage-Based Notifications
Customer retention is all about personalization. Here are three proven retention plays based on stages of the customer journey to increase app usage and turn casual users into loyal customers.
Customer retention is all about personalization. Here are three proven retention plays based on stages of the customer journey to increase app usage and turn casual users into loyal customers.
Customer retention is all about personalization. Here are three proven retention plays based on stages of the customer journey to increase app usage and turn casual users into loyal customers.

Learn more

Journeys

Enhance Your Online Store Experience With an SMS Strategy
Enhance Your Online Store Experience With an SMS Strategy
Enhance Your Online Store Experience With an SMS Strategy
SMS messaging can be a game-changer for e-commerce brands. Find out why SMS is so important—and how to easily add it to your marketing arsenal.
SMS messaging can be a game-changer for e-commerce brands. Find out why SMS is so important—and how to easily add it to your marketing arsenal.
SMS messaging can be a game-changer for e-commerce brands. Find out why SMS is so important—and how to easily add it to your marketing arsenal.

Learn more

Frequently asked questions.

Everything you need to know

Frequently asked questions.

Everything you need to know

Frequently asked questions.

Everything you need to know

What are Journeys in Bird?

What are Journeys in Bird?

What are Journeys in Bird?

How can Journeys improve my marketing efforts?

How can Journeys improve my marketing efforts?

How can Journeys improve my marketing efforts?

Do I need technical skills to use Bird's Journeys?

Do I need technical skills to use Bird's Journeys?

Do I need technical skills to use Bird's Journeys?

Can I track the performance of my Journeys?

Can I track the performance of my Journeys?

Can I track the performance of my Journeys?

What types of workflows can I create with Journeys?

What types of workflows can I create with Journeys?

What types of workflows can I create with Journeys?

Is Bird the same as MessageBird?

Is Bird the same as MessageBird?

Is Bird the same as MessageBird?

Featured resources.

The help you need, when you need it.

Featured resources.

The help you need, when you need it.

Featured resources.

The help you need, when you need it.

Let’s connect you with a Bird expert.
See the full power of the Bird in 30 minutes.

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You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Company

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Stay up to date with Bird through weekly updates to your inbox.

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You can unsubscribe anytime. See Bird's Privacy Statement for details on data processing.

Let’s connect you with a Bird expert.
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Stay up to date with Bird through weekly updates to your inbox.

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