# Choose voice sequence steps

Open the [**Step catalog**](https://bird.com/dashboard/w/voice/sequences/catalog) to inspect each step's settings, outputs, and examples. A template or renamed canvas step can show a task-specific name.

The catalog shows the steps available in the dashboard.

![The Voice step catalog shows flow-control steps, search, and category filters.](/images/docs/dashboard-sequences-catalog.png)

## Choose the step for your task

| Step                 | Purpose                                                                       | Continuation                                                        |
| -------------------- | ----------------------------------------------------------------------------- | ------------------------------------------------------------------- |
| Voice call           | Define a call entry and its accepted data.                                    | Connect the event output to the first step.                         |
| Media                | Run an ordered set of speech, audio, tone, pause, or recording commands.      | Continue after the commands complete.                               |
| Gather digits        | Play interruptible prompts and collect keypad input.                          | Choose a named digit match, timeout, or unmatched-input path.       |
| Webhook decision     | Send call data to an HTTPS receiver and use its response to choose a path.    | Connect each configured business outcome and the failure outcome.   |
| Pause                | Wait while keeping the call connected and any recording active.               | Continue after the duration.                                        |
| Dial                 | Call a destination and connect it to the current caller.                      | Handle completed, busy, no-answer, and failed outcomes.             |
| Transfer             | Continue at another entry or a managed service.                               | The destination takes control; this step has no ordinary next path. |
| Hang up              | End the call.                                                                 | No next step.                                                       |
| Finish with a result | End with a succeeded or failed status, an optional reason, and object result. | No next step.                                                       |

## Configure from the catalog

1. Open a step to inspect its supported fields and examples.
2. Add it to your draft from the relevant outcome.
3. Replace illustrative values and inspect its configured output paths.
4. Preview a sample for each outcome your flow handles.

Keypad paths depend on the matches you configure. Changing a step can make existing connections, mappings, or preview samples invalid. Use **Checks** after changing its contract.

## Choose an explicit result

Use **Finish with a result** when reports need a business outcome such as `hours_played` or `no_input`. Configure the status to match that outcome and supply an object result, including `{}` when no fields are needed.

A deliberately failed result contributes to failed runs even when no technical error occurred. A successful result means the configured path completed; it does not establish that a person heard the message or that an external business task succeeded. Cancellation or failed call cleanup can prevent the configured result from being recorded.

## Next steps

- [Configure prompts and keypad menus](/docs/guides/voice/sequences/media-and-keypad).
- [Dial and transfer calls](/docs/guides/voice/sequences/dial-and-transfer).
- [Use sequence data](/docs/guides/voice/sequences/data).
- [Preview and check a sequence](/docs/guides/voice/sequences/preview).

## Related resources

- [Voice sequences](/docs/guides/voice/sequence-builder) (docs)