# Voice sequences

Use [**Sequences**](https://bird.com/dashboard/w/voice/sequences) to build a call flow in the dashboard. Each call enters at a **Voice call** step, follows connected outcomes, and creates a **run**. Drafts are editable; published versions define production behavior.

## Access

You need Voice management read access to browse sequences and write access to edit or publish them. Recording commands and managed recording transfers remain in preview.

## Create a draft

[Preview your first sequence](/docs/get-started/voice-sequences), [choose a template](/docs/guides/voice/sequences/templates), or [build a flow from scratch](/docs/guides/voice/sequences/editor). Saving a draft does not place a call or publish it.

## Choose a call entry

[Choose steps](/docs/guides/voice/sequences/nodes) and [define entry data](/docs/guides/voice/sequences/data). Add [prompts and keypad menus](/docs/guides/voice/sequences/media-and-keypad), then [dial or transfer](/docs/guides/voice/sequences/dial-and-transfer) to the next destination.

## Preview without a call

[Check and preview paths](/docs/guides/voice/sequences/preview) using hypothetical outcomes. Preview does not dial, play audio, or record.

## Test a draft

[Test with real calls](/docs/guides/voice/sequences/testing) using a saved draft or active version. Test mode places real calls and incurs normal charges. Incoming draft testers are configured separately from number routing.

## Publish a version

[Publish and manage sequences](/docs/guides/voice/sequences/publishing), then [create calls through the API](/docs/guides/voice/create-calls) or connect an incoming number. Already accepted calls keep their original definition.

## Review runs and metrics

[Inspect runs](/docs/guides/voice/sequences/runs) for individual paths and [read metrics](/docs/guides/voice/sequences/metrics) for aggregate outcomes. Workflow success, telephone connection, and business completion are separate results.

## Next steps

- [Troubleshoot a sequence](/docs/guides/voice/sequences/troubleshooting).
- [Inspect telephone call records](/docs/guides/voice/call-log).
- [Plan a flow in an external SIP application](/docs/guides/voice/call-sequences).