# Preview your first voice sequence

Use the **Opening hours and directions** template to follow a caller through a keypad menu. This walkthrough simulates the call without dialing a number or playing audio.

You need [access to Sequences](/docs/guides/voice/sequence-builder#access), Voice management read access to browse templates, and write access to create a draft.

## Open the template

1. Open [**Sequence templates**](https://bird.com/dashboard/w/voice/sequences/templates).
2. Search for **Opening hours and directions** and open it.
3. Review the workflow, prerequisites, and **Example scenarios**.
4. Find the **Hours** scenario card and read its **Expected path** for a caller choosing `1`.

The path starts at the call entry, takes the menu's hours output, plays the opening-hours message, and finishes with a result. The scenario supplies hypothetical keypad and media outcomes.

![The opening-hours template connects a keypad menu to information messages and result steps.](/images/docs/dashboard-sequences-template.png)

## Compare the other paths

1. Read the **Directions** card and compare its expected path with **Hours**.
2. Read **Silence** to see the timeout response.
3. Read **Unmatched key** to see how an unsupported choice ends.

The template gives silence and unmatched input explicit failed results. That describes the configured outcome; it does not mean preview made a failed telephone call.

## Create your draft

1. Select **Use template** and give your sequence a name.
2. Replace the menu message, opening hours, and directions with your own text. Keep the spoken choices consistent with the keypad routes.
3. Select **Create draft**. The editor opens your independent copy.
4. Open **Preview**, choose the call entry, and keep **Entry data (JSON)** as `{}` for this template.
5. Use **Add a sample outcome** to choose the menu's hours match and a successful outcome for the opening-hours Media step. Template scenario samples are not copied into the draft.
6. Select **Preview workflow**.

Inspect the selected path and prepared speech. Saving a draft preserves your edits; it does not publish the sequence or call anyone. If the preview stops, follow the [preview guide](/docs/guides/voice/sequences/preview) to repair or add a sample outcome.

## Next steps

- [Build and edit a sequence](/docs/guides/voice/sequences/editor).
- [Configure prompts and keypad menus](/docs/guides/voice/sequences/media-and-keypad).
- [Test with real calls](/docs/guides/voice/sequences/testing).
- [Browse the Sequences guides](/docs/guides/voice/sequence-builder).

## Related resources

- [Create a voice call with the API](/docs/guides/voice/create-calls) (docs)