---
title: "Build customer messaging into your business apps"
canonical: "https://bird.com/integrations/path"
---

# Build customer messaging into your business apps

Connect your Bird workspace to Path, then build apps that send email, SMS and WhatsApp messages and manage customer contacts.

[Read the Path guide](https://path.dev/guides/integrations/bird)

## Connect your workspace and start with one job

Path’s guide takes you from an idea to a pilot. Pick one job, name the person responsible for it, and keep the first version small enough to test with the people who will use it.

### Confirm access before connecting

Path apps use your connected Bird workspace and its regional API. Sending needs the right permission scopes, a configured sender and your recipients’ consent.

### Shape the app with Scout

Paste the guide’s starter prompt into Scout, Path’s AI, and ask it to propose the records, field mapping, views and access rules. Preview the app with sample data before you connect Bird.

### Pilot, then expand

Test with a small approved dataset and a user with the fewest permissions the app needs. Check how it handles revoked access, repeated events and failed requests, then turn on live messages once the workflow’s owner approves it.

[Get the starter prompt](https://path.dev/guides/integrations/bird#starter-prompt)

## Ideas to build with Bird in Path

The review desk is the one to start with: Path’s guide uses it as the first build.

### Customer message review desk

Review email, SMS and WhatsApp notifications next to each recipient’s preferences, then approve each send before it goes out.

### Message delivery workspace

See delivery outcomes and the audience records your team may contact, so follow-ups reach the right customers.

### Manage customer contacts

Work with the contacts in your Bird workspace from your Path apps. Keep their source IDs so each record traces back to where it came from.



## Related resources

- [Workflow automation](/automate/workflows) (product)
- [How do I use Bird from a low-code tool like n8n or Zapier?](/explained/platform/how-do-i-use-bird-from-a-low-code-tool-like-n8n-or-zapier) (answer)

[Get an implementation brief](/learn/workspace?topic=integrations)