# Inbound email API for parsing and receiving webhooks

## Read the message.  Use its contents.

Read the received text and attachment.  Keep the original message reference.

 Harbor support orders@inbound.harbor.example
Inbox 1
MC Maya Chen09:42  Your delivery tomorrow

Thanks, tomorrow works for me.

Alex Lee A note about my order 08:35
Sam Kim Thank you, Harbor Yesterday
Sent

### Your delivery tomorrow

2 participants · One conversation
Harbor support

Does tomorrow between 10 and 12 work?

09:40
MC Maya Chen 09:42

Thanks, tomorrow works for me. I’ve attached the delivery instructions.

On Monday, Harbor support wrote:

Does tomorrow between 10 and 12 work for your delivery?

PDF Delivery instructions.pdf 1 attachment · 84 KB

Text and attachment ready  `email.received`

 READY FOR YOUR AGENT Extracted text

Thanks, tomorrow works for me. I’ve attached the delivery instructions.

Quoted history removed
HARBOR

#### Delivery instructions.

ORDER 42

Please use the side entrance. The bell is on the left.

PDF · Available to read
Inspect message context

Incoming
rem_01mayareply

Event
email.received

Use the incoming message reference to retrieve text and attachments. An event identifies the message; it does not contain the complete file.

 [Explore receiving email](/docs/guides/email/receiving-email)

[Explore Email inbound →](/docs/guides/email/receiving-email)

[Webhooks Let your application react to email events. →](/docs/guides/email/events)

[Automations Send the right email when an event occurs. →](/docs/get-started/automations)

[Templates Create reusable emails that feel personal to each recipient. →](/email-api/features/templates)

[Explore Email →](/email-api)

## Scale without  losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

Harbor Organization
Workspaces Production Sandbox

### Delivery agent

API key · Customer operations team
Active
Permissions Access
Email Read & write
SMS Read & write
WhatsApp Read Read & write
AL Alex Lee Admin  Permissions updated

### Audit log

Production
 API key updated Alex Lee · 09:42:18 UTC

Workspace
Production

Resource
Delivery agent

WhatsApp
Read Read & write

Succeeded

 [Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with Email. Build across channels with Bird.

[Get started](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Femail) · [Contact Sales](/demo?product=email)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)