# Email automation. Send a welcome. Wait for the next action. Follow up when it matters. Build email workflows around customer events, with reusable templates and a visual path you can inspect. [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## Prepare with your agent. Make the flow your own. Ask your agent to create and preview the email with Bird MCP. Then connect that template to customer events, conditions and waits in the Automations builder. [Connect Bird MCP](/docs/ai/mcp-server) [Explore the Email API](/email-api) [Automations guide](/docs/guides/automations) ## See the path. Before it goes live. Try the workflow with sample customer data before you publish. Preview shows which branch it takes and how the data maps into your email, so you can catch a missing name or wrong recipient before a customer receives it. Preview simulates actions and waits without sending messages. ## A welcome is a start. What happens next matters. Start a workflow when a customer signs up. Send a welcome email, wait for activation, and follow up if they still need help. Connect your application’s events to conditions, waits and email actions in the visual builder. [Application events](/docs/guides/automations/application-events) [Email templates](/email-api/features/templates) ## Different customers. The right next step. See which path a customer took and why. Open a run to inspect its inputs and step results, whether it completed, paused for an event or encountered a problem. Published versions keep the workflow behind each run clear. [Publish and inspect runs](/docs/guides/automations) [Send audience campaigns](/email-api/features/email-marketing) ## Email automation, explained. ### Is Email automation available in my workspace? Automations is in Early access. Your workspace permissions determine the actions available, and your organization has a shared run allowance. Review the Automations guide and your workspace before publishing. ### Can I test a workflow without sending emails? Yes. Preview evaluates conditions and field mappings against sample data, with simulated action results and waits. Starting a real run executes the published workflow and can send messages. ### Can a workflow send to an entire audience? A flow does not automatically run an action for each audience member. Use Broadcasts for an audience campaign, and configure supported workflow actions for individual customer events. ## Skalieren, ohne die Kontrolle zu verlieren. Organisieren Sie Teams in Workspaces, steuern Sie den API-Zugriff und verfolgen Sie Änderungen über Audit-Logs. [PowerMTA](/email-api/features/power-mta)[Momentum](/email-api/features/momentum)[Workspaces](/docs/guides/workspaces)[Teamrollen](/docs/guides/users-teams-roles)[API-Authentifizierung](/docs/guides/authentication)[Audit-Logs](/docs/knowledge-base/account-security/audit-log)[Enterprise entdecken](/email-api/enterprise) ## Weiter gedacht. With Email. Alles von Ihrem ersten Versand bis zur skalierten Zustellung. - [Transactional email](/email-api/features/transactional-email) — Send receipts, confirmations and notifications. - [Email marketing](/email-api/features/email-marketing) — Create broadcasts, newsletters and promotions. - [E-Mail-API](/email-api) — Build email into your app or agent. - [Email automation](/email-api/features/email-automation) — Connect customer events to relevant messages. - [E-Mail-Templates](/email-api/features/templates) — Create reusable, personalized emails. - [Kontakte & Zielgruppen](/email-api/features/audiences) — Organize contacts and maintain audiences. - [SMTP-Relay](/email-api/features/smtp) — Ihren bestehenden Mail-Stack anbinden. - [Eingehende E-Mail](/email-api/features/inbound) — Antworten und Anhänge empfangen. - [Email deliverability](/email-api/features/deliverability) — Authenticate senders and manage reputation. - [E-Mail-Analysen](/email-api/features/analytics) — Trace delivery, engagement and failures. - [Inbox Insights](/email-api/features/inbox-insights) — Measure inbox placement and run seed tests. - [Competitive Insights](/email-api/features/competitive-insights) — Explore competitor campaigns and sending patterns. [E-Mail-Schnellstart](/email-api/getting-started)[E-Mail-Preise](/email-api/pricing)[Anbieter vergleichen](/email-api/compare)[E-Mail-FAQs](/email-api/faqs)[E-Mail-Ressourcenbibliothek](/email-api/resources) ## Starten Sie mit einem Kanal. Bauen Sie kanalübergreifend auf. Bringen Sie Ihr nächstes Kundengespräch in denselben Workspace. - [E-Mail](/email-api) — E-Mails senden, empfangen und nachverfolgen. - [SMS](/sms-api) — Updates senden. Antworten verknüpft halten. - [WhatsApp](/whatsapp-api) — Rich Messages und Konversationen. - [Apple Messages](/apple-messages-api) — Kunden direkt in Messages unterstützen. - [Voice](/voice-api) — Anrufe verbinden und Gespräche steuern. - [Verify](/verify-api) — Zugang mit einem Code bestätigen. - [Lookup](/lookup-api) — Kontaktdaten vor dem Versand prüfen. - [Mailbox](/mailbox-api) — Geben Sie Ihrer Anwendung einen Posteingang. - [eSIM](/esim-api) — Mobile Konnektivität in Ihr Produkt integrieren. - [Realtime](/realtime-api) — Ihre Anwendungen synchron halten. ## Ihre nächste Idee. Bereit zur Verbindung. [Jetzt starten](/dashboard/signup?returnTo=%2Fdashboard%2Fw%2Fautomations)[Vertrieb kontaktieren](/demo?product=email&source_page=%2Femail-api%2Ffeatures%2Femail-automation)