# How we work. What we care about.

A public introduction to the principles behind our teams and the work we do.

[Explore careers](/careers)

[Our product thinking](/company/philosophy)

## Principles for the work.

Drawn from the way Bird describes its teams and culture.

### Start with the problem

Understand what a customer needs to accomplish. Keep the product decision connected to that result.

### Make the work simpler

Remove unnecessary steps and complexity. Spend the effort where it makes the experience clearer.

### Keep learning

Challenge assumptions, seek feedback, and change the approach when the evidence calls for it.

### Think about the whole system

A channel, tool, or API becomes more useful when it works with the rest of the customer’s experience.

[Explore life at Bird](/careers)

## A team beyond a single office.

Bird describes its working model as remote first. Individual roles define their hiring location and requirements.

Working across locations makes clear context valuable. A useful explanation should help the next person understand the problem, the decision, and what still needs to happen.

Our careers pages explain the current roles. For a specific position, use its listing and the hiring conversation to understand the working arrangement.

[Find your role](/careers)