# Apple Messages entry points

## Found in Maps.  Continued in Messages.

Make the first conversation part of the customer journey.  Connect your Apple-approved business and supported service integration.

   MapsWebsite
harbor.example
OBJECTS FOR EVERYDAY LIVING

### Harbor Amsterdam

Homewares · Amsterdam studio

Come find your next favorite. We’re here to help.

 Message

  h Harbor Messages for Business
Today 9:41  STARTED FROM Harbor Amsterdam in Maps

Hi! Could I visit the studio this week?

h

We’d love to see you, Alex. Let’s find a time that works.

HARBOR · AMSTERDAM A little time for you. Explore the collection in person.
[Choose a time](/apple-messages-api/features/appointments)
Harbor is ready to help
+ Message

Illustrative approved business journey. Registration and Apple Experience Review are separate requirements. Workspace creation does not approve a business. No message is sent.
[Business registration](/docs/guides/apple-messages/registration)[Entry points](/apple-messages-api/features/entry-points)
[Discuss your integration](/demo)

[Explore Apple Messages entry points →](/docs/guides/apple-messages/entry-points)

[Rich messages Show products, links and choices inside the conversation. →](/apple-messages-api/features/rich-messages)

[Appointments Turn a customer’s choice into a confirmed appointment. →](/apple-messages-api/features/appointments)

[Analytics Measure the business result behind the conversation. →](/apple-messages-api/features/analytics)

[Explore Apple Messages →](/apple-messages-api)

## Scale without  losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

Harbor Organization
Workspaces Production Sandbox

### Delivery agent

API key · Customer operations team
Active
Permissions Access
Email Read & write
SMS Read & write
WhatsApp Read Read & write
AL Alex Lee Admin  Permissions updated

### Audit log

Production
 API key updated Alex Lee · 09:42:18 UTC

Workspace
Production

Resource
Delivery agent

WhatsApp
Read Read & write

Succeeded

 [Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with Apple Messages. Build across channels with Bird.

[Get started](/dashboard/signup) · [Contact Sales](/demo?product=apple-messages)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Integrate an Apple Messages customer journey](/docs/guides/apple-messages/api) (docs)
- [What is Apple Messages for Business?](/explained/apple-messages/what-is-apple-messages-for-business) (answer)

[Get an implementation brief](/learn/workspace?topic=apple-messages)