# Apple Messages analytics

## Find the interruption.  Inspect what happened.

See what Apple acknowledged, and what it refused.

Apple Messages analytics

### Sends over time

8,597 accepted  99.0% send rate

Accepted Sent Send failed
Sep 21 · UTC

75.0%

of send failures in this hour   Rich link

24 of 32 · 14:00–15:00 UTC

#### By message kind

14:00–15:00 UTC

Message kind | Accepted | Send failed | Share |

Rich link | 351 | 24 | 75.0% |

Text | 192 | 6 | 18.8% |

List picker | 96 | 2 | 6.3% |

[Explore Apple Messages analytics](/docs/guides/apple-messages/analytics)

[Explore Apple Messages analytics →](/docs/guides/apple-messages/analytics)

[Entry points Help customers start a conversation with your business. →](/apple-messages-api/features/entry-points)

[Journeys Bring forms, choices and confirmations into one conversation. →](/apple-messages-api/features/journeys)

[Apple Pay Connect an in-conversation purchase to your payment flow. →](/apple-messages-api/features/payments)

[Explore Apple Messages →](/apple-messages-api)

## Scale without  losing control.

Organize teams in workspaces, control API access, and trace changes through audit logs.

Harbor Organization
Workspaces Production Sandbox

### Delivery agent

API key · Customer operations team
Active
Permissions Access
Email Read & write
SMS Read & write
WhatsApp Read Read & write
AL Alex Lee Admin  Permissions updated

### Audit log

Production
 API key updated Alex Lee · 09:42:18 UTC

Workspace
Production

Resource
Delivery agent

WhatsApp
Read Read & write

Succeeded

 [Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication)
[Explore Enterprise](/enterprise)

## Start with Apple Messages. Build across channels with Bird.

[Get started](/dashboard/signup) · [Contact Sales](/demo?product=apple-messages)

[Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api)



## Related resources

- [Integrate an Apple Messages customer journey](/docs/guides/apple-messages/api) (docs)
- [What is Apple Messages for Business?](/explained/apple-messages/what-is-apple-messages-for-business) (answer)

[Get an implementation brief](/learn/workspace?topic=apple-messages)