# Apple Messages for developers Help customers browse, book, and buy. Connect your approved business through Bird. [Get started](/dashboard/signup) [Contact Sales](/demo?product=apple-messages) [Read customer stories](/customers) [Explore Enterprise](/enterprise) - [Airwallex](/customers/airwallex) - [Glovo](/customers/glovo) - [Zillow](/customers/zillow) - Uber - [Binance](/customers/binance) - Adobe - Meta - PayPal - Pinterest - Square - [Al Jazeera](/customers/aljazeera) - [Aramex](/customers/aramex) - [Bazaar Technologies](/customers/bazaar) - [ComparaOnline](/customers/compara) - [Emma](/customers/emma) ## Found in Maps. Continued in Messages. Make the first conversation part of the customer journey. Connect your Apple-approved business and supported service integration. MapsWebsite harbor.example OBJECTS FOR EVERYDAY LIVING ### Harbor Amsterdam Homewares · Amsterdam studio Come find your next favorite. We’re here to help. Message h Harbor Messages for Business Today 9:41 STARTED FROM Harbor Amsterdam in Maps Hi! Could I visit the studio this week? h We’d love to see you, Alex. Let’s find a time that works. HARBOR · AMSTERDAM A little time for you. Explore the collection in person. [Choose a time](#appointments) Harbor is ready to help + Message Illustrative approved business journey. Registration and Apple Experience Review are separate requirements. Workspace creation does not approve a business. No message is sent. [Business registration](/docs/guides/apple-messages/registration)[Entry points](/apple-messages-api/features/entry-points) [Discuss your integration](/demo) ## Let them choose. Without leaving Messages. Offer current availability in a native picker. Validate the choice in your booking application before confirming a visit. Apple Messages Studio Time picker ### Studio visit Welcome Visit the studio Your selection Title A little time for you. Available times 10:00 11:30 14:00 15:30 Customer selection Tuesday · 11:30 9:41 ▮▮▮ ‹ h Harbor Messages for Business Today 9:41 Come find your new favorite. Choose a time to visit our studio. A little time for you. Harbor · Studio visit Tuesday, September 22 10:0011:3014:0015:30 Europe / Amsterdam Tuesday at 11:30 Time selected + iMessage [Explore appointment booking](/apple-messages-api/features/appointments) ## A purchase in Messages. An order in your app. Keep the product, payment and order connected. Your processor confirms the payment. Your application completes the purchase. h Harbor Messages for Business Today 9:41 Could I order two of these? The Everyday Vase Stoneware · Sand 2 × €24.00 Of course. Two vases, delivered to you. Order confirmed Thanks, Alex. Order HBR-2048 is confirmed. Harbor · HBR-2048 Payment result Merchant gateway h Harbor Orders ORDER ### HBR-2048 Confirmed AM Alex Morgan Amsterdam, Netherlands 2 items Everyday Vase Sand · Quantity 2 €48.00 Delivery €6.00 Total €54.00 Payment Paid Authorized Captured Order updated Your processor confirmed €54.00. The order and customer receipt now agree. PaidPendingDeclined Illustrative Apple Pay and merchant records. No payment is initiated. The controls compare paid, pending and declined processor outcomes. Connect your approved business, merchant account and payment processor. [Explore Apple Pay](/apple-messages-api/features/payments) ## Track the message. Then verify the outcome. See what Apple acknowledged, and what it refused. Apple Messages analytics ### Sends over time 8,597 accepted 99.0% send rate Accepted Sent Send failed Sep 21 · UTC 75.0% of send failures in this hour Rich link 24 of 32 · 14:00–15:00 UTC #### By message kind 14:00–15:00 UTC Message kind | Accepted | Send failed | Share | Rich link | 351 | 24 | 75.0% | Text | 192 | 6 | 18.8% | List picker | 96 | 2 | 6.3% | [Explore Apple Messages analytics](/apple-messages-api/features/analytics) ## Explore Apple Messages. From a customer’s first tap to the next useful step. Explore the possibilities. [Apple Messages API Connect a native conversation to a real application outcome.](#integrate)[Entry points Help customers start a conversation with your business.](/apple-messages-api/features/entry-points)[Rich messages Show products, links and choices inside the conversation.](/apple-messages-api/features/rich-messages)[Forms Collect the information needed to complete a request.](/apple-messages-api/features/forms)[Appointments Turn a customer’s choice into a confirmed appointment.](/apple-messages-api/features/appointments)[Apple Pay Connect an in-conversation purchase to your payment flow.](/apple-messages-api/features/payments)[Authentication Connect the conversation to an authorized customer account.](/apple-messages-api/features/authentication)[Wallet Give customers a pass they can keep in Apple Wallet.](/apple-messages-api/features/wallet)[Journeys Bring forms, choices and confirmations into one conversation.](/apple-messages-api/features/journeys)[Analytics Measure the business result behind the conversation.](/apple-messages-api/features/analytics) ## Scale without losing control. Organize teams in workspaces, control API access, and trace changes through audit logs. Harbor Organization Workspaces Production Sandbox ### Delivery agent API key · Customer operations team Active Permissions Access Email Read & write SMS Read & write WhatsApp Read Read & write AL Alex Lee Admin Permissions updated ### Audit log Production API key updated Alex Lee · 09:42:18 UTC Workspace Production Resource Delivery agent WhatsApp Read Read & write Succeeded [Workspaces](/docs/guides/workspaces)[Team roles](/docs/guides/users-teams-roles)[API authentication](/docs/guides/authentication) [Explore Enterprise](/enterprise) ## Start with Apple Messages. Build across channels with Bird. [Get started](/dashboard/signup) · [Contact Sales](/demo?product=apple-messages) [Email](/email-api) · [SMS](/sms-api) · [WhatsApp](/whatsapp-api) · [Apple Messages](/apple-messages-api) · [Voice](/voice-api) ## Related resources - [Integrate an Apple Messages customer journey](/docs/guides/apple-messages/api) (docs) - [What is Apple Messages for Business?](/explained/apple-messages/what-is-apple-messages-for-business) (answer) [Get an implementation brief](/learn/workspace?topic=apple-messages)