# Bumrungrad International Hospital

Bumrungrad International Hospital boosts customer reach with new omnichannel communication strategy

- Sector: Healthcare
- Channels: WhatsApp
- Headline: No patient interaction missed

## Build on the same omnichannel network.

Meet every customer on their preferred channel, in their own language — with secure, centralized visibility. A test API key is yours immediately.



## Related resources

- [WhatsApp](/products/whatsapp) (product)
- [Sending WhatsApp messages](/docs/guides/whatsapp/sending-whatsapp) (docs)
- [Connecting WhatsApp to Bird: from buying a number to a live channel](/learn/whatsapp/connecting-whatsapp-to-bird) (video)
- [What is the 24-hour customer service window on WhatsApp?](/explained/whatsapp/what-is-the-24-hour-customer-service-window) (answer)

[Get an implementation brief](/learn/workspace?topic=whatsapp)