---
title: "Email inbox gets folders, read state, and a recoverable trash"
description: "Email threads now have a folder and a read state, a trashed thread can be restored, and replies can add their own Cc and Bcc recipients."
canonical: "https://bird.com/changelog/docs-update-2026-11-03-b7989d8"
---

Email conversations move from a single `labels` list to dedicated `folder` and `read` fields. [Get](/docs/api/reference/get-email-thread), [list](/docs/api/reference/list-email-threads), and [update a thread](/docs/api/reference/update-email-thread) now return `folder` (`inbox`, `archive`, `spam`, `blocked`, `sent`, or `trash`) and `read`, with `labels` reserved for your own custom tags. List threads by folder with `folder=`, filter by read state with `read_state=read|unread`, and match custom labels with `labels=`.

Trash is no longer a dead end: `DELETE` moves a conversation's messages to trash, and the new [restore a thread](/docs/api/reference/restore-email-thread) endpoint (`POST /v1/email/threads/{thread_id}/restore`) brings back whatever hasn't passed its trash deadline or the mailbox's retention period, with folder, read state, and labels intact.

Also in this release:

- **Replies can add their own Cc and Bcc.** [Reply to a thread message](/docs/api/reference/reply-email-thread-message) now accepts `cc` and `bcc` on top of `reply_all`, each capped at 50 merged addresses. Bcc recipients stay out of conversation participants and visible headers, and their delivery outcomes are excluded from the sent message's per-recipient `recipients` list, which now only tracks the To and Cc lines.
- **Mailboxes split sender name from dashboard name.** [Create](/docs/api/reference/create-mailbox) and [update a mailbox](/docs/api/reference/update-mailbox) take a `name` field for the sender name shown on outgoing mail; `display_name` is now what your team sees in the dashboard and defaults to `name` when no override is set.
- **Number ownership status explains unrecoverable cases.** [Get](/docs/api/reference/get-workspace-number) and [list workspace numbers](/docs/api/reference/list-workspace-numbers) can now return `ownership.unavailable_at` for a number that can't be activated and `ownership.registration_due_at`, the deadline for completing ownership details before a number is removed.
- **WhatsApp template language pages link straight to Meta.** [Get a template version language](/docs/api/reference/get-whatsapp-template-version-language) adds `whatsapp_manager_url`, a direct link into Meta's WhatsApp Manager for that language.

## Related resources

- [Inbound email](/email-api/features/inbound) (product)
- [Receiving email](/docs/guides/email/receiving-email) (docs)