Jira + Bird

Bridge customer conversations and development workflows. Create Jira issues from Bird conversations and notify customers when issues are resolved.

What you can do

Issue creation

Create Jira issues directly from Bird customer conversations

Status updates

Notify customers via messaging when their Jira issue status changes

Two-way linking

Link Bird conversations to Jira issues for full context

Sprint notifications

Alert teams about customer-facing issues in sprint planning

How it works

Use cases

Bug reporting

Convert customer-reported issues into Jira bugs with conversation context

Feature requests

Track feature requests from messaging conversations as Jira stories

Resolution notifications

Automatically message customers when their reported issue is fixed